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    msn and facebook help

    as some of you saw earlier lou's accounts have been hacked, does anyone have the contact details for msn, hotmail or facebook ?
    thank you x

    31 Comments

    Original Poster

    please i'm just going round in circles on google

    tracy013;5780644

    please i'm just going round in circles on google



    Can you not find her through a name search on facebook?

    bellabonkers;5780665

    Can you not find her through a name search on facebook?



    its not i cant be found, someone has posted porn and hacked my email etc, im really worried about it all,

    cancelled banks etc

    Original Poster

    bellabonkers;5780665

    Can you not find her through a name search on facebook?



    i have all her details but we are trying to get in touch with the people at the sites for help with the accounts as her passwords have been changed and the accounts hijacked

    im want to contact msn etc to sort it, cant seem to find real links

    ggrrrrrrr this isnt funny :cry:

    loupomm;5780694

    its not i cant be found, someone has posted porn and hacked my email etc, … its not i cant be found, someone has posted porn and hacked my email etc, im really worried about it all, cancelled banks etc



    umm...yeah i just found you on fb.....iffy profile pic to say the least.

    tracy013;5780697

    i have all her details but we are trying to get in touch with the people … i have all her details but we are trying to get in touch with the people at the sites for help with the accounts as her passwords have been changed and the accounts hijacked



    ok, now i understand...just thought you had lost the contact details for eachother.

    im not lazy guys!! i have done those links, just god damn email rubbish, waiting for replies, was hoping for helpful suggestions of what else i can try


    msn no good, telling me they will email me a reset, wtf!!

    Original Poster

    emasu;5780716

    One of these I … One of these I think.http://www.facebook.com/help/contact.php?show_form=account_compromised_loginhttp://www.facebook.com/help/contact.php?show_form=account_compromised



    thank you

    thanks all

    ok facebook have deactivated my account by the look of it, after loads of reports of the pics, hopefully tomorrow i will get somewhere

    msn, i eventually found a more helpful form, gave as much info as possible so fingers crossed i get that back too


    why do this tho, if purpose what to get my banking details etc why bring it to attention by posting vile pics etc? surely to keep quiet is best to go un noticed for as long as possible

    they also replied to posted on facebook, so not a bot??

    odd

    have run scans etc, still none the wiser about this

    Banned

    loupomm;5781286

    ok facebook have deactivated my account by the look of it, after loads of … ok facebook have deactivated my account by the look of it, after loads of reports of the pics, hopefully tomorrow i will get somewheremsn, i eventually found a more helpful form, gave as much info as possible so fingers crossed i get that back toowhy do this tho, if purpose what to get my banking details etc why bring it to attention by posting vile pics etc? surely to keep quiet is best to go un noticed for as long as possiblethey also replied to posted on facebook, so not a bot??odd



    bank details from facebook, msn? :?

    Banned

    nikkib123;5782596

    You can buy gifts for other people on Facebook, like if its your birthday … You can buy gifts for other people on Facebook, like if its your birthday and stuff!



    no way, you mean they hold your banking details, that is bad, im assuming loupomm used same passwords for both msn and facebook


    oh and by the way its mine on monday, dont have facebook but can send my paypal address - lol

    Original Poster

    sassie;5782589

    bank details from facebook, msn? :?



    more of a case of if they got the passwords for them they could have the passwords and info for her banks and stuff

    Banned

    nikkib123;5782616

    I presume they do, I would never buy anything on there, just because its … I presume they do, I would never buy anything on there, just because its a rip off.Oh mine was earlier this week and you forgot - how very dare you!!



    oh noo, i never saw a thread, mind only been on when daughter allows me - lol


    Happy Birthday to you
    Happy Birthday to you
    Happy Birthday dear nikki
    Happy Birthday to you xxx

    loupomm;5780743

    im not lazy guys!! i have done those links, just god damn email rubbish, … im not lazy guys!! i have done those links, just god damn email rubbish, waiting for replies, was hoping for helpful suggestions of what else i can trymsn no good, telling me they will email me a reset, wtf!!



    I had the same thing exactly.

    just had to set up new accounts with both as FB didnt reply and msn said they couldnt verify my account even though I supplied a huge amount of data to help them.

    It sucks, 7 years worth of emails.. but what can you do?

    sassie;5782609

    no way, you mean they hold your banking details, that is bad, im assuming … no way, you mean they hold your banking details, that is bad, im assuming loupomm used same passwords for both msn and facebookoh and by the way its mine on monday, dont have facebook but can send my paypal address - lol



    mine were totally different... didnt make a difference - and they werent easy ones either

    im not stupid, had no bank details on facebook :roll:

    i was more concerned that if someone could do this for both facebook and email that my banking would be compromised

    thank you angelkelly, looks like thats what i have to do, had no response from either as yet, but early days

    angelkelly;5783190

    I had the same thing exactly. just had to set up new accounts with both … I had the same thing exactly. just had to set up new accounts with both as FB didnt reply and msn said they couldnt verify my account even though I supplied a huge amount of data to help them.It sucks, 7 years worth of emails.. but what can you do?



    do you remember what info you didnt give them?

    loupomm;5780743

    im not lazy guys!! i have done those links, just god damn email rubbish, … im not lazy guys!! i have done those links, just god damn email rubbish, waiting for replies, was hoping for helpful suggestions of what else i can trymsn no good, telling me they will email me a reset, wtf!!



    i dont msn will do much about it...they dont tend to. the email reset may be the best youll get out of them. you pay nothing for it and thats exactly the type of help you get...nothing.

    you could email the msn people explaining your situation and give them as much information as you can to verify its your account....like what your secret question and answer was (i assume the hacker changed both these), your address, post code (hopefully hacker hasnt changed these also :/) your full name and date of birth, any other accounts you have and what your alternative account for the email reset thing was. cant think what else...just give as much as you can think of to try and verify you are the account owner. BUT i think it may be unlikely theyll help you out...worth a try though and i hope you get it sorted. good luck.

    KillER_;5783968

    you could email the msn people explaining your situation and give them as … you could email the msn people explaining your situation and give them as much information as you can to verify its your account....like what your secret question and answer was (i assume the hacker changed both these), your address, post code (hopefully hacker hasnt changed these also :/) your full name and date of birth, any other accounts you have and what your alternative account for the email reset thing was. cant think what else...just give as much as you can think of to try and verify you are the account owner. BUT i think it may be unlikely theyll help you out...worth a try though and i hope you get it sorted. good luck.



    Thank you- i have done this, even called ms live cos of xbox account attached to my email, i confirmed all details and they directed me to a link to send more info, but all i got was yet another email asking to confirm it all again :x i'd rather they just changed the email attached to the xbox acc, but noooooo they wouldnt, the gamertag has been suspended now till they sort it :x

    really hope to get it sorted

    had my pc checked out thoroughly, no security risk and nothing else has been affected, how odd

    loupomm;5786261

    had my pc checked out thoroughly, no security risk and nothing else has … had my pc checked out thoroughly, no security risk and nothing else has been affected, how odd




    you mean youre not sure how they got your passwords??
    you could have logged into a site thinking it was facebook or hotmail, wherever, and it was actually a bogus site which allows someone on the other end to get your password. or someone couldve found your hotmail password first....by either guessing your secret question or by the first thing i said. then changed your secret question and password, did the "i forgot my password" thing on facebook so that the facebook password got sent to your hotmail and obviously obtained it that way....and so on.

    loupomm;5783904

    do you remember what info you didnt give them?



    They asked for the names of the folders I'd set up, titles of messages, contacts on my msn and for my email, I even added extra comments in the section at the bottom with really detailed info on emails I'd recieved recently, and old ones.... They ask for your name, address, dob too etc...

    Loads of info I gave them that would catagorically proove it was my account but they just shut it down and said they couldnt verify me with that info so I'd have to open a new one.

    update -

    i have my email address back - i done the same as you angelkelly, gave all the info i could and they sent me a re set form, i now an trying to get the xbox gamer tag sorted cos they suspended that,

    facebook i have not even had a reply from, i think thats lost forever, i can live with that

    thank you all for the help

    quick update, all been sorted and have all my accounts back


    if you deleted me off facebook, its safe to return :lol:

    dcx_badass;5824251

    They just used this as an excuse.



    ok :thumbsup:
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