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    My car has been towed advice please!!! :(

    Hello this is my first post so apologies if i have done anything wrong, i returned to car my car earlier today to find it gone, and long story short it has been impounded :@
    However i believe i was not in the wrong.... i was parked outside a house near my college, not blocking any drives, and was told that a resident complained i was obstructing there home....(wtf?!) so now i have spoke to the people who have taken my car, they are very un-helpful, and they keep hanging up on me the last thing they said was to ring back at 9am tomorrow, now i am wondering; How much is it likely to cost? will they charge me more for keeping my car overnight? How would i go about arguing against the fine as i am always very careful about where i park and i got out and checked this morning and i was not breaking any parking law... Any help would be greatly appreciated!!!

    70 Comments

    200 pound? Pay it off, get a receipt, get a lawyer and take them to a small claims court, if you think it is illegal, report it to the police, and get a crime reference number.

    There was a program on TV last week about residents who get private clampers etc to keep their streets clear etc

    yes they will charge more overnight and the longer you leave it - the clampers/towers are a horrible lot who quite openly flout the laws.

    Who took it? A private company or police? Were there any signs up saying you could not park there? You best off paying it and then taking them to court

    this website should help

    forums.pepipoo.com/ind…=30

    have a search here, its often recommended on HUKD, I saved it to my favourites just in case i may need it one day.

    Ommid;5382735

    200 pound? Pay it off, get a receipt, get a lawyer and take them to a … 200 pound? Pay it off, get a receipt, get a lawyer and take them to a small claims court, if you think it is illegal, report it to the police, and get a crime reference number.There was a program on TV last week about residents who get private clampers etc to keep their streets clear etc



    And these companies are ALWAYS on watchdog

    I watched a an episode of Fifth Gear and they said that you should always pay asap and challenge afterwards, because if you refuse to pay, the money owed may increase and you don't get your car till you pay.

    This sounds like it is a police tow for obstruction. As has been said, go to the afore mentioned Pepipoo, and post on there, there are experts there. I thinking fighting police is hard though, council is easier, and so is private.

    Original Poster

    bargainhunter2009;5382736

    yes they will charge more overnight and the longer you leave it - the … yes they will charge more overnight and the longer you leave it - the clampers/towers are a horrible lot who quite openly flout the laws.Who took it? A private company or police? Were there any signs up saying you could not park there? You best off paying it and then taking them to court



    Wow I knew you guys would be helpful
    When i spoke to them i asked if i could collect my car straight away, they said no!
    they are a private company i want to collect it asap, so i am getting a lift tomorrow there.
    I also seen a thing on Watchdog about this kinda thing didnt expect it to happen to me!!
    By the way they are a private company and they were very rude also (they sound abit dodgy aswell) A police man was called out i was told, and he agreed it was an obstruction, i believe they took a photo and i am eager to see it. No signs saying resident parking whatsoever, am hoping to take them to court but i am guessing this wont be cheap!!! I instantly thought my car had been nicked they didnt even bother ringing me the scumbags

    It will be £50 to £100 per night on top... Pay by CC ASAP

    maxmix

    Yup, pay be credit card, NOT cash, if you can. Although these companies know that you can claim the money back via the credit card company so don't accept them.

    Was there signs warning that towing was in operation? If there were, are they clear?

    Vine vs Waltham Forest states that the signs must be clear and seen for the clamping/towing to be legal.

    If you can pay by credit card, as soon as you get home, phone them up and tell them it was taken under duress, they will try and fob you off, don't let them, go all the way to the top if needs be.

    If they refuse to take card and you have to pay cash, then you need to find out who the landowner is, as they are both jointly liable, and writting to them saying that if you don't receive a refund within 14 days you will be going to the small claims court. If they don't cough up, which is likely, take them to the small claims court, stating that the signs weren't seen, and therefore a contract could not be entered into.

    peodude;5383143

    Yup, pay be credit card, NOT cash, if you can. Although these companies … Yup, pay be credit card, NOT cash, if you can. Although these companies know that you can claim the money back via the credit card company so don't accept them.Was there signs warning that towing was in operation? If there were, are they clear?Vine vs Waltham Forest states that the signs must be clear and seen for the clamping/towing to be legal. If you can pay by credit card, as soon as you get home, phone them up and tell them it was taken under duress, they will try and fob you off, don't let them, go all the way to the top if needs be.If they refuse to take card and you have to pay cash, then you need to find out who the landowner is, as they are both jointly liable, and writting to them saying that if you don't receive a refund within 14 days you will be going to the small claims court. If they don't cough up, which is likely, take them to the small claims court, stating that the signs weren't seen, and therefore a contract could not be entered into.



    Really good advice! They cant clamp your car without giving you warning by notice which must be visible - was there such signage?

    Original Poster

    peodude;5383143

    Yup, pay be credit card, NOT cash, if you can. Although these companies … Yup, pay be credit card, NOT cash, if you can. Although these companies know that you can claim the money back via the credit card company so don't accept them.Was there signs warning that towing was in operation? If there were, are they clear?Vine vs Waltham Forest states that the signs must be clear and seen for the clamping/towing to be legal. If you can pay by credit card, as soon as you get home, phone them up and tell them it was taken under duress, they will try and fob you off, don't let them, go all the way to the top if needs be.If they refuse to take card and you have to pay cash, then you need to find out who the landowner is, as they are both jointly liable, and writting to them saying that if you don't receive a refund within 14 days you will be going to the small claims court. If they don't cough up, which is likely, take them to the small claims court, stating that the signs weren't seen, and therefore a contract could not be entered into.



    Absolutely no signs warning of towing at all
    it is a residential road, thats why i dont understand why my car was taken, looking on that peipoo website i seen many similar cases, some were not far from where it happened to me!
    Must be some cowboys making a quick buck off students like me as there is not many spaces to park, I was trying to pay over the phone but they kept hanging up on me, i even got my mum to ring and they hung up on her also!! Il make sure i get a receipt tomorrow, and i will defenitely pay by card.

    What should i do after i pay? do i write a letter threatenening legal action, thankyou for all your advice by the way!!!m:)

    You say it is a residential road, but is it a private road, or a normal one? Private companies are often contracted work for the police and council, if they don't want to do their own towing and storage.

    What was the name of the company that took it? How did you find out it was towed, did a witness tell you, or did you call the police to report it stolen?

    No signage at all seems strange. If it truly was a PPC, then i;d be reporting it stolen, telling the police where it is.

    Pay first as suggested. There are some more questions that need answering that peodude has asked above - such as how did you know been towed?

    If you take legal action then you need to...Write a letter saying you will take legal action if you do not receive a refund as you do not believe you should have been towed and give explanation etc. Give them 7 days to reply. If no reply send a letter titled LETTER BEFORE ACTION and give them a further 7 days - if no reply then make application to small claims court,. You can apply online at [url]www.moneyclaim.gov.uk[/url], its £25 court fee which if you win you will get back plus interest on the money they have taken from you.

    Original Poster

    peodude;5383310

    You say it is a residential road, but is it a private road, or a normal … You say it is a residential road, but is it a private road, or a normal one? Private companies are often contracted work for the police and council, if they don't want to do their own towing and storage.What was the name of the company that took it? How did you find out it was towed, did a witness tell you, or did you call the police to report it stolen?No signage at all seems strange. If it truly was a PPC, then i;d be reporting it stolen, telling the police where it is.



    When couldnt find my car, i knocked on the door of the house it was parked outside, the man inside said he had seen my car a while ago and it was now obvioulsy gone, he said "quick report it stolen" so i rang the police they put me through to the non emergency number, i gave them my details (license plate address etc) and they said that the car had been towed by a company called "on time recovery" and they gave me there number which is 01753 630500 they seem to be a private company as far as im aware...........

    Ontime (courts) Rescue & Recovery Ltd.
    5-7 Quartz House - Court Lane Industrial Estate
    SL0 9HL Iver (Buckinghamshire)

    Breakdown & Recovery


    Phone: 01753630500

    By the way it is a normal residential road, there are no signs anywhere. I hope i answered yur question

    I know it's not "right", but i'd go down there & TAKE my car back, with force if necessary. The cheeky *****

    Original Poster

    Lol chris im furious i was stuck in the middle of nowhere running up an down the road's looking for my car thinking it had been nicked, and the fact that they were answering the phone yet they didnt have the time to talk to me as there offices were closed wtf is all that about....its almost like they stole my car they didnt even leave a message on my phone scumbags :x

    Original Poster

    i found out when the police told me over the phone, my car had been tagged on the computers as being towed. As i had reported it stolen

    ciao.co.uk/Rev…929 appears to suggest that Ontime Recovery are employed by Kent Police. Your vehicle was more than likely taken on the request of the officer.

    I'm not sure what the appeal procedure is in this case.

    Banned

    peodude;5383646

    http://www.ciao.co.uk/Reviews/Ontime_Rescue_Recovery__6554929 appears to … http://www.ciao.co.uk/Reviews/Ontime_Rescue_Recovery__6554929 appears to suggest that Ontime Recovery are employed by Kent Police. Your vehicle was more than likely taken on the request of the officer.I'm not sure what the appeal procedure is in this case.



    Hmmmmmm!!!!!!!!!!!!!

    ... wasnt in formed by ontime until tuesday by mail where to collect from … ... wasnt in formed by ontime until tuesday by mail where to collect from i was informed in the letter that i could collect it after the above date but within 21 days etc etc at £105 .00. BUT WHEN I RANG ON THAT DAY IT HAD GONE UPTO £145.00 I argued and the follwing day they put the price up again i was in the middle of giving card details and then they said theyd ring back this didnt happen . so 3 days later when talking to them they now wanted £245.00 ...

    Banned

    I hear bus passes are good value:w00t:

    Original Poster

    I thought they might get my mobile number throughy my registration or summit i hope i dont get screwed when i have to pay tomorrow.

    Ontime Recoveries are not a private clamping firm. A quick look on google found the following document and they are listed at the end of the document as one of the garages it has been circulated to. The document is issued by the highways agency and it's basically the rules and procedures for when police decide it's appropriate to remove vehicles.

    So by the looks of it, the police have decided your vehicle was obstructing something and contacted this company to tow your vehicle away on their behalf. Think you might just have to bite the bullet on this one, and if it's East Berks College you go to, you might want to consider the small charge for Harow Market car park opposite, cause it'll work out cheaper in the long run than keep getting your car towed....

    highways.gov.uk/roa…pdf

    Banned

    unnecessary obstruction is the offence:-D

    I found this interesting case law on towings. Well worth a read, and may give you some pointers on an appeal

    independent.co.uk/new…tml

    Original Poster

    hmmmm thanks guys, so i guess from what your saying i have no reason to argue my innocence.... I dont feel like handing over hundreds of pounds to these people but i have no choice as they have my car now. Out of intrest where would i see the photo of my car before it was towed? would this be at the impound or a police station?

    Original Poster

    Jumpingphil;5383960

    Do you have an address / postcode for us then?



    whos address or postcode? i dont see how that would help?

    Banned

    Tobes19;5383978

    whos address or postcode? i dont see how that would help?



    So he can see where the car was parked on google maps

    Original Poster

    ahhh i see would that be allowed, it seems abit iffy....what would you be able to tell from google maps?

    Banned

    Tobes19;5384034

    ahhh i see would that be allowed, it seems abit iffy....what would you be … ahhh i see would that be allowed, it seems abit iffy....what would you be able to tell from google maps?



    No one would know without you posting it!

    You could pin point exactly where you were parked.

    Original Poster

    ok This is where i was parked 28 meadfield road langley..... tell me what you can make of it, im using my ps3 btw pics would be good! p.s gd riddance to the gerbil !!!

    Banned

    So you don't think the cycle lane had anything to do with it? :whistling::whistling::whistling::whistling:

    Original Poster

    guv;5384177

    So you don't think the cycle lane had anything to do with it? … So you don't think the cycle lane had anything to do with it? :whistling::whistling::whistling::whistling:



    lol pics pls may not be that exact number but it was nextdoor on the left, there was a house with a white line next door:thinking:

    Banned

    Tobes19;5384241

    lol pics pls may not be that exact number but it was nextdoor on the … lol pics pls may not be that exact number but it was nextdoor on the left, there was a house with a white line next door:thinking:



    To be fair, I was looking at the road round the corner. But there are white lines at this point, so I'm guessing you parked on one of them?

    They will definately have photo's - so you can argue the toss with them if it does look dodgy. But the way things are looking now (ie who took it - and being contractors for the Police - it doesnt look rosey.

    Original Poster

    guv;5384266

    To be fair, I was looking at the road round the corner. But there are … To be fair, I was looking at the road round the corner. But there are white lines at this point, so I'm guessing you parked on one of them?They will definately have photo's - so you can argue the toss with them if it does look dodgy. But the way things are looking now (ie who took it - and being contractors for the Police - it doesnt look rosey.



    yh looks like im fighting a lost cause, a friend told me that these companies can push your car onto lines and such hmmm i wonder:thinking: il update the thread 2 morrow when i get sum results thanks again everyone!

    Original Poster

    yes sir i believe it is
    i was near the white line but not over (least a foot away) This must be where they decided to tow me, abit extreme though isnt it??

    Banned

    Shame the street view isnt working on this road. (It is on mine - kinda freaky - especially seeing the mother in laws car on my drive with the missus car!!!)

    Original Poster

    ok m8 will do im guessing il be given a copy of the photo by the swines at the impound to keep

    Tobes19;5384316

    yh looks like im fighting a lost cause, a friend told me that these … yh looks like im fighting a lost cause, a friend told me that these companies can push your car onto lines and such hmmm i wonder:thinking: il update the thread 2 morrow when i get sum results thanks again everyone!




    As already mentioned, the company that towed your car is not a private clamping firm. Somebody down Meadfield Road has called the police as they believed you were obstructing something/someone. The police have agreed that your vehicle was an obstruction and called this company to remove and store your vehicle. The company has not driven there off their own backs looking for cars to tow, and I'm reasonably sure the police don't go around bumping cars on to white lines to get them towed ;-)

    As it was the police that instructed your car to be removed, I'd get rid of all 'I've been conned/robbed/stitched up' theories and just ask to see the pictures so you can see why they believe your parking caused an obstruction. If you don't agree, then go down the route of looking into things further.

    guv;5384386

    Shame the street view isnt working on this road. (It is on mine - kinda … Shame the street view isnt working on this road. (It is on mine - kinda freaky - especially seeing the mother in laws car on my drive with the missus car!!!)



    Bing maps isn't too bad.

    http://i194.photobucket.com/albums/z106/emasu/map.jpg

    Original Poster

    I rang the impound as stated above they said they were called out by the police they had no idea why i was towed, there asking for 150 quid which isnt as bad as i thought.... Also i got the police-woman to ring me back as to why she had my car towed, and she said it was blocking number 82 from getting there car from the drive, although i was not aware of this when i parked there oh well.....By the way the police are not forced to take photos of your car before it is towed, and on this case she didnt...oh well i just hope my car is in one piece
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