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    My contract is almost up and ive been offered a rubbish contract renewel

    Contract is up with o2 from CPW have 1200 mins and 500 txts on £40 a month

    After 3 calls and ALOT of negotiating the best deal they can give me is...

    £35 a month 600 mins and 500 texts.

    I was hoping to get the same contract for around £20 mark! My friends were telling me they were on a £30 tarrif but after haggling and saying they were gonna leave they got it for £5 a month.

    30 Comments

    I negotiated 20 a month for 400mins and 1000 texts and 100 quid credit and a n95 last year.
    Threaten to leave and ask to speak to someone in disconnections, should get a better deal. :thumbsup::thumbsup::thumbsup::thumbsup:

    thats a kack offer from them....you can get that on sim only for £20 or even a better deal!.....cancel it and get yourself a new phone and a better deal

    My current new contract is a 24 month, 600 mins, 1000 texts, unlimited internet or landline calls or whatever I choose, and I can change the bolt-on every 3 months. Got a new N95-8GB plus I get an extra 20 or 30 mins a month as a bonus. All for £30 a month. Suits me.

    Say your gonna leave and ask for your PAC code. if they don't come up with any better deal then do just that. As you say your friends have found better deals so join them you've got nothing to lose except maybe the fondness of keeping the same number

    If all else fails, try Dialaphone. Most of their contracts are 18 months long, offer 600mins, unlimited texts and a brand spanking new phone. They seem to be able to offer the best deals on all networks in my experience. You may even get a free gift along with your shiny new phone.

    Give it a try - dialaphone.co.uk/

    I've seen some great deals on there lately. Good luck!

    Akashinda;3987336

    Say your gonna leave and ask for your PAC code. if they don't come up … Say your gonna leave and ask for your PAC code. if they don't come up with any better deal then do just that. As you say your friends have found better deals so join them you've got nothing to lose except maybe the fondness of keeping the same number



    If they are the same as Vodafone, once they have sent you your pac code someone from a different department will call you and give you a decent deal, this department has more money to play with when offering you a retention deal. They only give you good deals when you are halfway out the door.

    Just mention those 3 little letters - P A C .....and you'll have them eating out of your hands :thumbsup:

    I am with o2 online, go straight through to cancellations which is option 2 , 2 . I negotiated a c902 before Christmas. @ 20 pound a month for 600 minutes and 1000 texts and a choice of bolt on, which I chose the Internet. I decided to send that phone back and just ordered the c905 today but they could not give me the 15 pound a month discount, could only give me 10 discount, so now my contract is 25 a month. And they were gonna offer me free home Internet, but I don't have a bt line. Allways go straight through to cancellations that's where they have authority to do deals, but before you try there have a go on some price comparsion sight so you have some knowledge of deals elsewhere, and tell them you can get a better deal there. Good luck, hopefully my new phone will be here the Moro!

    yes you must be prepared to leave them when haggling for new offers!!

    even if they give you the pak code, it dont mean your contract is over. if you dont use the code, the contract carries on.

    Try and find the deal you want on the net, let them know and tell them u want to cancel and go to that new contract with another operator. if they can meet you with the deal great, if they cant, just get the code and get out of it lol/

    In my experience i have found that most contracts are best bought from the network provider as opposed to from a shop that sells them (CPW, the Link etc)
    I would look at cancelling the contract and starting up a new one with someone else or at the very least speaking with your local O2 shop and suggest playing one off against another, they should offer you a better deal in order to keep your custom. (hence the talk of £5 per month contracts etc)

    Original Poster

    well i agreed the above upgrade with a new phone but today ive taken te phone back to CPW store as i dont want the upgrade anymore.

    Will call them tomorrow to tell them to cancel it and release my PAC code as i would rather leave and get a simplicity deal or something which works out better and cheaper. Will update

    £24.46/month (18m) will get you unlimited (3000?) texts and 600 minutes with orange with a free phone + £60 quidco cashback.

    shop.orange.co.uk/sho…_T1

    Sorry I did not read the cpw bit! Wish I had of before I typed out what I thought was good advice on my iPod. Dur

    hi im on o2 and pay 30 quid for 500 txts and 800 mins x net, i thought this was a pretty ok deal but now think i could do better
    why would i ask for my pac wat does that do and will they disconnect me if they give it to me
    thanks

    emasu;3987482

    £24.46/month (18m) will get you unlimited (3000?) texts and 600 minutes … £24.46/month (18m) will get you unlimited (3000?) texts and 600 minutes with orange with a free phone + £60 quidco cashback.http://shop.orange.co.uk/shop/show/offer/dolphin35?WT.ac=ACSPHP_T1



    Nice one emasu:thumbsup:

    Nokia 6500 Slide
    Sony Ericsson W595
    Samsung G600

    .....all half decent phones.

    lol at the £14.50 for the 2gb micro sd!!

    Supermod

    :thinking:

    managed to get 1200 mins ,500 txts and unlmited internet on orange for £30 plus HTC touch HD for £29 ,sold the HTC on ebay for £400 an got an iphone 3G PayasYouGo ( unlocked now ) for £350 ... Happy days

    eshtal;3987963

    managed to get 1200 mins ,500 txts and unlmited internet on orange for … managed to get 1200 mins ,500 txts and unlmited internet on orange for £30 plus HTC touch HD for £29 ,sold the HTC on ebay for £400 an got an iphone 3G PayasYouGo ( unlocked now ) for £350 ... Happy days



    so your using a iphone 3g on orange ?

    I am with O2 through CPW and this week they gave me 12 months free line rental (via chequeback) on a 12 month contract. It costs £40 a month for 600 minutes and 500 texts and I claim the money back every 3 months.

    That it what deal I have had for the past 3 years but I had to push them to give me that this time

    Banned

    eshtal;3987963

    managed to get 1200 mins ,500 txts and unlmited internet on orange for … managed to get 1200 mins ,500 txts and unlmited internet on orange for £30 plus HTC touch HD for £29 ,sold the HTC on ebay for £400 an got an iphone 3G PayasYouGo ( unlocked now ) for £350 ... Happy days



    Bit of a backward step on your phone!

    J4GG4;3987460

    well i agreed the above upgrade with a new phone but today ive taken te … well i agreed the above upgrade with a new phone but today ive taken te phone back to CPW store as i dont want the upgrade anymore.Will call them tomorrow to tell them to cancel it and release my PAC code as i would rather leave and get a simplicity deal or something which works out better and cheaper. Will update



    Yuo never told us what phone,Obviously if it is an expensive phone then you have to pay for it somehow, N96 perhaps ?

    The PAC code remedy is funny, I got from O2, 800mins, 400 texts, unlimited land line and O2 to O2 calls for £10 a month for 18 months. haha

    I wanted tp upgrade so phoned O2, and got for £27 for 18 months Free Samsung Tocco, 1200 xnet mintues, 100 texts, and chose the unlimited internet bolt on! Just haggle is the best way and keep trying

    Anyone know if 12 month contracts are still around? Met a lot of resistance last year and only managed to get one after asking for my pac code. They called me with one day left on my contract and said they'd do 600mins & 600texts x-network for £25 per month. I just don't like being trapped for 18 months!

    RickyBobby;3989381

    Anyone know if 12 month contracts are still around? Met a lot of … Anyone know if 12 month contracts are still around? Met a lot of resistance last year and only managed to get one after asking for my pac code. They called me with one day left on my contract and said they'd do 600mins & 600texts x-network for £25 per month. I just don't like being trapped for 18 months!



    With CPW/02 I had to negotiate from 12 months free on an 18 month contract to 12 months free on a 12 month contract. The first advisor I spoke to said that they aren't doing 12 month contracts anymore, but they obviously are as the second advisor gave me one!

    Mrs.Z;3989627

    With CPW/02 I had to negotiate from 12 months free on an 18 month … With CPW/02 I had to negotiate from 12 months free on an 18 month contract to 12 months free on a 12 month contract. The first advisor I spoke to said that they aren't doing 12 month contracts anymore, but they obviously are as the second advisor gave me one!



    Doesn't hurt to ask, thanks!

    tonyg1962;3988111

    so your using a iphone 3g on orange ?



    yes i am .. iphone 3g can be DIY unlocked in 20 minutes Now .... and it works fine on Orange now ...


    guv;3988147

    Bit of a backward step on your phone!



    No it s not beleive me ... on paper that HTC blows Iphone away but in reality it s nothing like the iphone .. the touch screen is not really very touchy , u got to try few times before u can grab what u want ..... nothing at all like the iphone (and that s why it s equiped with stylet ) ...battery life is not great ,the phone is bulky and windows mobile 6.1 sux .. i had the fone for 2 good days and i would not recommend it at all ..

    guv;3988147

    Bit of a backward step on your phone!



    in after the Guv slagging the iPhone :-D

    I've started playing with Orange for my contract renewal in February. Really **** offers at the moments.

    There are a few threads on MSE that list what people have managed to get etc, worth a look!

    Original Poster

    Right my original contract was
    1200 mins
    500 txts
    Nokia luna (at the time i sold it for £320)
    18 months contract
    £50 a month (£40 after cashback)

    Now they have offered me
    600 mins
    1000 texts
    unlimited o2 to o2 calls (everyone i know is on o2 so this is great)
    Samsung pixxon (worth £270 if i sold it on)
    £35 a month (£25 after cashback)
    Plus when i sell the phone on (as i use my own phone) works out £10 a month

    So im happy

    As long as your happy
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