My Documents are encrypted.. all of a sudden?

16 replies
Found 3rd Nov 2012
Hello,

I haven't used my pc in a while, came on today to find that I cant access any of my documents, getting access denied messages/dont have the correct privileges etc. All folders and files have turned green.

Any ideas? I really need to get into some of these docs!

Thanks

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16 Comments

has someone else used the pc maybe? have you by any chance used a different user account to create the files?

Logged on as a different user..

Original Poster

no one else has ever used the pc, and im not logged on as a different user. the system has only ever had 1 account,

I know its encrypted somehow... but i didnt tell it to do this ever!

Why don't you try telling it to undo the file encryption

Time to run a serious virus/malware scan?

If it can't hear you try speaking through the mouse

360baby

If it can't hear you try speaking through the mouse



Don't you ever think "I wonder if I will appear stupid if I post this comment?" before you actually post?

Original Poster

360baby

Why don't you try telling it to undo the file encryption



why do u think im asking for help on here? if i knew how to do it I would.

could you possibly tell me how, instead of trying (and failing) to be smart?
Edited by: "adamski88" 3rd Nov 2012

I think you have a virus/trojan.
Do a thorough anti viral and trojan check and a good clean.
Do not use an all in one like norton or any of the others. I feel they give you a false sense of security and its in their interest to have you on the hook!
Use a free anti viral eg. AVG, Avast and a cleaner like CCleaner.
The use of Spybot Search and Destroy would be useful.
I use all these about once a week or fortnight.
I use them in different order as they seem to have different abilities to seek out problems.

Original Poster

i have ran numerous antivirus/spyware programs.

it does just seem like regular encryption.. but i dont remember (im 99.999999999999999999% sure) i didnt set it.

if it was normal encryption, how would I decrypt?

what version of windows do you have? have you ever set up a program called truecrypt maybe?
Edited by: "andreapedrazzini" 3rd Nov 2012

can you access the files or are you not able to access the folders themselves?

if you cannot access the folders - try taking ownership of the folder

otherwise do a system restore

I attended a anti virus, malware lecture recently and this is the new mode of extorting money from people.

Basically these nasty coders load code onto the OS encrypt your data and ask for money for the key they used.

Its essential that to help deter the problem by patching OS and keep up to date with AV to at least try to help.

A system restore may help, but may not be available.



Original Poster

andreapedrazzini

what version of windows do you have? have you ever set up a program … what version of windows do you have? have you ever set up a program called truecrypt maybe?



yes i use truecrypt. but it just encrypts one file that sits on my desktop, in what way would this of possibly affected my problem?


philphil61

can you access the files or are you not able to access the folders … can you access the files or are you not able to access the folders themselves?if you cannot access the folders - try taking ownership of the folderotherwise do a system restore



yes i can access the files and folders. tried a restore, it didnt help

deek72

Don't you ever think "I wonder if I will appear stupid if I post this … Don't you ever think "I wonder if I will appear stupid if I post this comment?" before you actually post?



I live life on the edge so I was willing to take that risk
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