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    my laptop is not pickin up wifi

    i just bought a new dell laptop, was online last nite and then suddently the internet lost connection, and still the same this morning..it just suddenly lost it when i was using it??? the router still works with my iphone!!???

    16 Comments

    my daughter lappo has a switch at the front and this turns the wifi off.but its not a dell

    switch off your laptop and then switch of from mains the wireless router box ( i'm not exactly sure what it's called , but bascially whatevers attached to the mains that is to do withthe internet ) , for 30 seconds .

    Then put everything back on , make sure your wifi switch is on and rightclick on the wireless connection icon and see what is happening with your connection ie strength etc .

    If this doesn't help , then contact your ISP

    Try this....
    Go to Start, Control Panel, Network Connections. Right-click on the Local Area Connection and choose Properties.
    On the General tab, scroll down in the list box till you see Internet Protocol (TCP/IP) and highlight it. Then click on Properties.

    local area connection

    Now make sure that both Obtain an IP address automatically and Obtain DNS server address automatically are selected.
    obtain ip address automatically
    Now try to renew your IP address and see if you can connect to the Internet or network. If this does not work, you have to make sure there is not some kind of software on your computer that could be blocking all the ports on your computer.

    Disable any firewall software and remove or disable programs like Zone Alarm and Norton Internet Security as they can get in the way sometimes.

    Also, as mentioned by 'The Sedge', make sure the wi-fi button is on or is selected

    Mine does that occasionaly and then comes back on by itself, Thats talktalk for you !

    Original Poster

    the porter;8190832

    rightclick your internet at the bottom select troubleshoot problems or … rightclick your internet at the bottom select troubleshoot problems or just turn your wireless button off and back on



    i tried that wouldnt work! thanks folks ill try all your suggestions when i get home!

    my dell has a small slide switch on the lefty towards the back stops wi-fi if you move it by accident, took us a while to work that one out!

    Shut down the laptop correctly.

    Take the battery out and power adaptor restart.

    On my Dell F2 is the wireless key switch. just check you haven't caught it by mistake. (on mine you have to press the 'Fn' key with F2 so it's not easy to do it by mistake, yours may be different).

    Adam2050;8191081

    Take the battery out and power adaptor restart.



    Eh? What difference does that make?

    deek72;8191133

    Eh? What difference does that make?



    Shouldn't swear at the undercover mods.

    It clears the memory, as sometimes memory errors cause the problems.:)

    it can be the router itself, mine sometime cant obtain the ip address on some off my computer but yet i can still get the net on laptop.

    by switching the router on and off can fix the problem.

    Maybe last night your lappy had logged on to a neighbour's unsecured network and then you lost connection when they possibly turned their router off. You may need to go into your routers setup page and add your MAC address to a list of authorised users.

    Was you running it of its battery? if my batt level gets critically low then it disables the wi-fi, then as mentioned above Fn + F2 turns it back on.
    Does your wireless indicator light come on?if it has one

    Original Poster

    deek72;8191133

    On my Dell F2 is the wireless key switch. just check you haven't caught … On my Dell F2 is the wireless key switch. just check you haven't caught it by mistake. (on mine you have to press the 'Fn' key with F2 so it's not easy to do it by mistake, yours may be different).Eh? What difference does that make?



    your a star!! all i needed to do was press F2!:-D thanx

    peterjmay;8194861

    your a star!! all i needed to do was press F2!:-D thanx



    Where's that smug grin smiley when you need it? :-D

    Sorry if posted already, but most common reason for losing Wifi connection is interference on the wifi channel. This can be caused by a neighbours wifi or tv sender etc

    When you reboot the router it should see an issue & switch Wifi Channel, tho mine never does. Easiest way is to manually change this yourself. The main channels used are 1-4 but this goes up to 20, for me using channel 2 eliminates any of these kind of issues.

    it was frustrating seeing Wifi light on the router just laptop unable to find network

    Hope this is of help

    Opps, just read the resolution: My comments still may help some of you tho ;-)


    it was furstrating seeing Wifi light on the router just laptop unable to find network

    Hope this is of help

    surfbunny;8190915

    Mine does that occasionaly and then comes back on by itself, Thats … Mine does that occasionaly and then comes back on by itself, Thats talktalk for you !



    i had the same problem, i called them up and they said, theres a problem and it was fixed, im with talk talk by the way and just saying that you may have the same problem so give talktalk a call
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