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    My Laptop still not sorted ,Help please

    My son has a sony vaio laptop with vista installed. for the past 1 week the laptop is not able to access anything via search engine e.g google, yahoo etc. When opening the google link it says oops sorry this link appears to be broken. Im able to access my yahoo mail and other things in my favourites except search engines.I got some advice via the forum yesterday and ran malwarebytes and Ad-aware soft ware which picked up some malware and viruses which i destroyed but still having same problem.Help much appreciated
    Thanks

    20 Comments

    Original Poster

    What is different browser and Dns problem sorry computer illiterate

    Original Poster

    When i clicked opendns link there is a security warning is it safe

    funcool;5110052

    When i clicked opendns link there is a security warning is it safe



    Yes, I also use opendns.:thumbsup:

    Original Poster

    Tried to change ip adress no luck

    restore your computer to a point when it was all working correctly.

    could be a search hijacker thats broken. run a malware scan. [url]www.malwarebytes.org[/url]

    Original Poster

    Already ran mawarebye and restored my computer no luck

    Try firefox instead of internet explorer. That is what a browser is...

    download hijackthis and paste the log here.

    Original Poster

    jtx;5110670

    Try firefox instead of internet explorer. That is what a browser is...



    How do i do it

    Original Poster

    Teqnophile;5110689

    download hijackthis and paste the log here.



    I am not able to search anything in search engine

    you might have to save the exe file on a pen drive from another computer. then run it on your vaio. the hijack this log will potentially show any problem software etc on your computer.

    funcool;5110814

    How do i do it



    Click the link in my first post


    mozilla-europe.org/en/…ox/

    Download from there:thumbsup:

    Original Poster

    jtx;5110942

    Click the link in my first … Click the link in my first posthttp://www.mozilla-europe.org/en/firefox/Download from there:thumbsup:


    Thanks

    Original Poster

    funcool;5110963

    Thanks


    Internet explorer is able to access my favourite wesites other than accessing google and not able to search even in yahoo search engine

    Original Poster

    jtx;5110942

    Click the link in my first … Click the link in my first posthttp://www.mozilla-europe.org/en/firefox/Download from there:thumbsup:


    Downloaded stil not able search google says connection was refused

    Original Poster

    Teqnophile;5111206

    can you click on this link to download … can you click on this link to download hijackthis.http://www.whatthetech.com/hijackthis/


    Internet connection problems
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