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    my sky tv has gone down - anyone else having problems

    not getting no signal - nothing
    rung up at 5.30pm and they said thy are resending signal?
    could be 2 mins up to 4 hours!!!
    still waiting....

    28 Comments

    Original Poster

    yes done all that - took the card out etc...

    it was strange that when i rung sky she didnt put me thru to anyone - just said she was resending signal?

    Have you tried maser reste unplug it and plug back in :P

    Original Poster

    jellybaby

    didnt understand 401




    no signal at all

    Original Poster

    Carley;2090300

    Can you still access the sky programme menu? if yes then it is likely to … Can you still access the sky programme menu? if yes then it is likely to be a localised signal issue, if you can't access OK then it is most likely to be a box fault




    no menu nowt!! no signal

    Original Poster

    jellybaby22;2090358

    press services then press numbers401 in sequence



    cant do 401 as there is no 0 it only goes up to 8

    Original Poster

    Carley;2090326

    What is the weather like where you are, if it is heavy and likely to … What is the weather like where you are, if it is heavy and likely to thunder soon then i would say it is most definately a signal fault.




    weather is lovely - no sign of thunder - just nice

    holly100;2090387

    cant do 401 as there is no 0 it only goes up to 8



    What he means is press services and on the remote press 4 0 1 (not menu selection) this will put you in the setup menu, i did the full reset and sorted mine out - ignore the menu on the screen until after you press services 401

    Fault in the box for sure.Even theres no signal ,menu should work fine.Resending signal will not help at all.

    just unplug the bloody thing. Leave it for 20 seconds and plug it back in again. :thumbsup: If it still doesn't work, your box is knackered!

    jellybaby22;2090427

    he is a she.....:w00t:



    :oops: - i'm so sorry -ive done it again

    Original Poster

    sigma;2090408

    If you select services then option 4 option 6 what does it say about your … If you select services then option 4> option 6 what does it say about your signal ?




    no signal!!

    Original Poster

    jellybaby22;2090427

    he is a she.....:w00t:



    nothing happens when i press 401 in services

    tried a few times

    holly100;2090450

    nothing happens when i press 401 in services tried a few times



    you got sky or sky plus? I did it wiv my sky plus box

    Original Poster

    peteivy;2090432

    just unplug the bloody thing. Leave it for 20 seconds and plug it back in … just unplug the bloody thing. Leave it for 20 seconds and plug it back in again. :thumbsup: If it still doesn't work, your box is knackered!



    shzzle if it is - i have got the insurance :thumbsup::thumbsup:

    Original Poster

    MANJ_007;2090459

    you got sky or sky plus? I did it wiv my sky plus box




    no just sky - its the amstrad box if thats any help

    supermod

    holly100;2090444

    no signal!!



    Oh dear - fancy upgrading to Sky+ ? :whistling:

    Anyway, hope they can get it sorted out soon. My box freezes & I have to switch if off for a min to reset, but if that still doesn't help then good luck ;-)

    Some info here > ]http//ww…149 (includes link giving 3 ways to reset system including the 401 method)

    could be your dish has become misaligned possibly?

    sky can fix this or if the dish is in an accessable place u can do yourself for a quick fix.

    Original Poster

    beni;2090488

    could be your dish has become misaligned possibly?sky can fix this or if … could be your dish has become misaligned possibly?sky can fix this or if the dish is in an accessable place u can do yourself for a quick fix.



    ho ho funny you should say that with my o/h up the ladder - :whistling:

    thats a problem i had.. comes up with "no satellite signal is being recieved"

    for me i could see the plasticy covering on the dish had been scratched where the dish had moved so u could move back, tighten, and save £85 sky call out fee!

    holly100;2090390

    weather is lovely - no sign of thunder - just nice



    That'll be it then! :pI seem to have problems with my sky when it' raining, stormy, snowing, hot, windy, fine, Foggy, warm, JUST NICE or any other kind of weather condition you can think of!

    ok havent read much but if you go into services the system setup then signal are you locked there? if not then check the arial going INTO the sky box pull off the plug (f-type) and check that a piece of the earth isnt touching .... ram all the earth away from the copper wire and shove back on the plug

    if your getting a signal in the test part then do an upgrade of you software it might be having a problem unplug it and hold down the 'backup' button whilst plugging it in (hold button for 20secs once plugged in) this will force and update.... hope this helps

    Original Poster

    http://i28.tinypic.com/rcj80w.jpg

    yessss went through everything - and now watching palace slaughter bristol city

    thanks to everyone for help - ive run out of rep

    so what was the problem then?

    Her Sky didn't work!!!!!!! :whistling:

    lol i ment what fixed it in the end LOL

    Original Poster

    must have been signal - at least its working thanks all

    mine goes down if ever theres heavy rain or thunder n lightening

    Sebas111

    I think this may well be resolved now.



    haha, yes, more than likely, didnt check the date!
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