My sons xbox (original xbox not the 360) has stopped working.

6 replies
Found 4th Jun 2008
My sons xbox (original xbox not the 360) has stopped working.
A message appears on the TV screen which states "Your xbox requires a service, please call Xbox Customer Support"
Has anybody had a similar problem and was it worth trying to get the machine repaired?

6 Comments

As in first post......

Yes, contact Microsoft and they will arrange to have it collected and repaired free of charge. Check the manufacture date on the back as they only have a 3 year warranty but you should be fine. Will try and find phone no. for you....

0800 587 1102

There is normally an error code on the screen, would this xbox be "modified"? Either software or hardware, if so which one?
Either way its probably not worth spending cash on as they have them in game as trade ins for £19.99, may be worth fixing if its parts you already have but otherwise not.

SunTzu;2246744

As in first post......Yes, contact Microsoft and they will arrange to … As in first post......Yes, contact Microsoft and they will arrange to have it collected and repaired free of charge. Check the manufacture date on the back as they only have a 3 year warranty but you should be fine.0800 587 1102


Read the title again mate the op says its the original xbox NOT 360!

If its a motherboard/processor fault could I have first dibs at the dvd drive out of it?

as posted above read the error code and post it here. it could be as simple as a cable fault all the way upto motherboard faults.

SunTzu;2246744

As in first post......Yes, contact Microsoft and they will arrange to … As in first post......Yes, contact Microsoft and they will arrange to have it collected and repaired free of charge. Check the manufacture date on the back as they only have a 3 year warranty but you should be fine. Will try and find phone no. for you....0800 587 1102




Micro shaft..... sorry soft....... claim its only free if your are the original owner!!!!! otherwise you pay. the three lights is covered for three years if you are the first owner.. We are taking issue with them now. just thought you would like to know
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