Need advice/help with credit card.

Found 15th Nov 2007
I recently purchased a Dell laptop on my credit card but then cancelled the order before the laptop was delivered. I was still charged for the laptop without knowing and interest was addedd to the amount. I called Dell and i was refunded the full amount but when i checked on my Credit card bill i realised I was still being charged for the Interest.

Can Barclays do this? Do i still have to pay the interest, or should I call Barclays to get it cancelled, or Dell to get the Interest refunded?

Thx for any help

5 Comments

manzi

I recently purchased a Dell laptop on my credit card but then cancelled … I recently purchased a Dell laptop on my credit card but then cancelled the order before the laptop was delivered. I was still charged for the laptop without knowing and interest was addedd to the amount. I called Dell and i was refunded the full amount but when i checked on my Credit card bill i realised I was still being charged for the Interest.Can Barclays do this? Do i still have to pay the interest, or should I call Barclays to get it cancelled, or Dell to get the Interest refunded?Thx for any help



Interest should've only been charged after you received a statement and it was on their and you subsequently not paid.

Whoever made the mistake, whether you, Dell, or Barclays is liable.

interest is charged a month in arrears so if you have a statement with the laptop on it the interest amount should not be relevant as it will be relating to the charges on the previous statement. Interest for the laptop wont show until your following statement and assuming dell refunded the amount within a few days the interest would only be minimal

Original Poster

Dell basically charged me for the laptop for over 1 month until i realised; hence interest was charged. Dell only refunded the amount for the laptop but not the interest. So am i supoosed to pay the interest or should I call Barclays to get it canclled, or shoudl i call dell to get them to credit the intreset back?

i would call dell cause it is there mistake if they charged you despite cancelling so they should therefore be the ones responsible , failing that credit cards will usually refund interest as a one off if you beg enough

I'd call Barclaycard, they can refund you and then get their money back from Dell for mis-charging.
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