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    Need help with UPS website please

    Trying to organise a collection to take some things back i ordered from adidas. Have been ringing them but said theres no charges for future collections done on the website or something?

    Anyway when i put the tracking number off the return label i got from adidas, it says:

    Note: None of the entered Tracking Numbers can accept return shipping or collection charges.

    Does this mean ill be charged?

    Thanks

    6 Comments

    just follow this link
    wwwapps.ups.com/pic…_L1

    I have never had to put in a label number when arranging a collection

    Original Poster

    boothy;7447082

    just follow this … just follow this linkhttps://wwwapps.ups.com/pickup/schedule?loc=en_GB&WT.svl=PNRO_L1I have never had to put in a label number when arranging a collection



    but i have to put the tracking number in. It says

    Do you have anyPre-printed Return Label



    Then i click yes and drop down box?

    deadduck_145;7447137

    but i have to put the tracking number in. It says Then i click yes and … but i have to put the tracking number in. It says Then i click yes and drop down box?



    must have changed


    try contacting the company you are returning to?

    Original Poster

    boothy;7447216

    must have changedtry contacting the company you are returning to?



    Yeah will do if i get charged. Thanks for help anyway

    My other half had to send his Xbox for repair to Microsoft and had exact same problem, I personally think website has a glitch, he just dropped it off at one of the UPS pick up points instead

    Original Poster

    silkymolo;7448781

    My other half had to send his Xbox for repair to Microsoft and had exact … My other half had to send his Xbox for repair to Microsoft and had exact same problem, I personally think website has a glitch, he just dropped it off at one of the UPS pick up points instead



    Yeah well i confirmed my collection and didnt have to put my card in and was no mention of a charge!
    So i think it should be all ok,Cheers
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