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    Need help with Windows Mail (Vista) not receiving or sending

    Keep getting the message - Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR popgate unknown command', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

    I have uninstalled the MacAfee that came supplied with it as per some other forums suggestion, but no better still.

    Can anyone help a very annoyed Vista owner ?

    4 Comments

    Do you have 'Log on using Secure Password Authentication' selected ?

    Original Poster

    john-boy;1627076

    Do you have 'Log on using Secure Password Authentication' selected ?



    Yes. The incoming and outgoing boxes are both ticked.

    Should they be?

    Thanks.

    kyalion;1627148

    Yes. The incoming and outgoing boxes are both ticked.Should they … Yes. The incoming and outgoing boxes are both ticked.Should they be?Thanks.



    Try toggling both of them, I'm not sure about what your server supports.

    Original Poster

    john-boy;1627277

    Try toggling both of them, I'm not sure about what your server supports.



    Cool. 54 new msgs. Not sure if either needs to be ticked, but with neither ticked it works. Thanks buddy.
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