Need some help with Lovefilm

13 replies
Found 26th Jan 2008
Right, thanks for looking.

My problem is that I want to sign up for a free trial (Ive had a couple before) but it wont let me because my house is still registered on their system. If I was to email them and ask them to remove or change the address on the account what would I say? id imagine theyd be reluctant to do so.

I cant do it through their site because the account has to be active in order to do so.

Thanks.

P.S I know there are free trials for existing customers but id like to open a new account.

13 Comments

I know its nothing to do with this. But im debating love film...

I want to go on their lowest package for PS3 games. which would it be? and how much would it cost.. cant find it on their site.

Sign up from a relatives home address.

theres nothing you can do if you call them they will see the account is not active as you have had a free trial before but they can allow you to have more than 1 account. I had 6 love film accounts at one time. Also the address has to be the same address your card is registered to.

I heard if you use a different email account and slightly alter your postcode it will work

if you use a different card and email address each time you can have as many as you want always worked for me with all the rental places

Original Poster

lizzy.p;1507264

I heard if you use a different email account and slightly alter your … I heard if you use a different email account and slightly alter your postcode it will work



Well then it wouldnt be sent to the right house? :P

The relative idea isnt an option, I need a way to change the address that they have on file.

"if you use a different card and email address each time you can have as many as you want always worked for me with all the rental places"

I guess thats an option, I thought the free trials were "limited to one per household" though, so that would make me assume that they determine it by address rather than the persons card.

no because people move and it works i had had 6 free trials with love film

I have had 3 three month trials one after the other without any problem... not sure why it wont work for you...

Original Poster

DAMNOME;1507371

I have had 3 three month trials one after the other without any … I have had 3 three month trials one after the other without any problem... not sure why it wont work for you...



I created another account for my last free trial, so now I have 2 accounts with the same address, hence not being able to reactivate my first account with another trial, lack of foresight by me.

Can I cancel my account by email. I don't know my password because i put the wrong email in first, fixed it, but when i ask for a new password it wont give it me.

Original Poster

t0mm;1507897

Can I cancel my account by email. I don't know my password because i put … Can I cancel my account by email. I don't know my password because i put the wrong email in first, fixed it, but when i ask for a new password it wont give it me.



This I know! :w00t: I wrote them an email saying something along the lines of, I want to cancel my account but ive got no access to a phone, ive been happy with your service and will probably re subscribe once my circumstances settle down.

All of it is BS and the circumstances bit is probably not necessary, they replied within 5 minutes and canceled the account.

Justaddwater;1507910

This I know! :w00t: I wrote them an email saying something along the … This I know! :w00t: I wrote them an email saying something along the lines of, I want to cancel my account but ive got no access to a phone, ive been happy with your service and will probably re subscribe once my circumstances settle down.All of it is BS and the circumstances bit is probably not necessary, they replied within 5 minutes and canceled the account.



haha thanks!


They eventually emailed my password.

i use a different addy to my bank details works fine
Post a comment
Avatar
@
    Text
    Top Discussions
    1. The HUKD home for Star Trek: Discovery2685
    2. Add one, leave one game54415416
    3. Xbox One - Buying from Other Regions *WITH* A VPN (Virtual Private Network)70561
    4. The PlayStation VR (PSVR) Thread861868

    See more discussions