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    Need some help with my xbox

    i get 2 red lights on the xbox like this>>>static.squidoo.com/res…png

    i just found out my power brick thing is wobbling inside, could this be the cause?

    if so where can i get a replacement brick or get this repaired for a non-ludicrous price?

    33 Comments

    i had read somewhere recently that if it is less than 3 years old microsoft will replace it

    madinternetuser;5308054

    i had read somewhere recently that if it is less than 3 years old … i had read somewhere recently that if it is less than 3 years old microsoft will replace it



    That's for three red lights or one red light/E74.

    OP - two red lights is overheating. How long does it take to go to two red lights?

    Original Poster

    Xb0xGuru;5308318

    That's for three red lights or one red light/E74.OP - two red lights is … That's for three red lights or one red light/E74.OP - two red lights is overheating. How long does it take to go to two red lights?



    it takes about 1 hour, i dont know why.

    madinternetuser;5308054

    i had read somewhere recently that if it is less than 3 years old … i had read somewhere recently that if it is less than 3 years old microsoft will replace it



    Correct ....3 years now ! ...:thumbsup:

    Regardless of how many red lights it has MS WILL repair it under warranty as it's easier for them to repair it than argue about it .........just make sure you TELL them it failed with 3 reds...:-D

    My mates have done this several times so far ! :thumbsup:

    Original Poster

    Mecoconuts;5309279

    Correct ....3 years now ! ...:thumbsup:Regardless of how many red lights … Correct ....3 years now ! ...:thumbsup:Regardless of how many red lights it has MS WILL repair it under warranty as it's easier for them to repair it than argue about it .........just make sure you TELL them it failed with 3 reds...:-D My mates have done this several times so far ! :thumbsup:



    nice, will have to ring them up as it isnt working regestering online!

    I had two red lights, was repaired free of charge, took about nine days in total + you get a months gold membership for free.....

    Original Poster

    diamondnine;5309704

    I had two red lights, was repaired free of charge, took about nine days … I had two red lights, was repaired free of charge, took about nine days in total + you get a months gold membership for free.....



    i rang up and she said it would cost £60

    Matrixcaps;5309789

    i rang up and she said it would cost £60



    Tell them you've got 3 reds and it should be free .........:whistling:

    Matrixcaps;5308587

    it takes about 1 hour, i dont know why.



    Does the console get exceptionally hot during this time? Is it well ventilated?

    Original Poster

    Xb0xGuru;5311104

    Does the console get exceptionally hot during this time? Is it well … Does the console get exceptionally hot during this time? Is it well ventilated?



    it is ventilated fine, no reason to overheat!

    Matrixcaps;5311990

    it is ventilated fine, no reason to overheat!



    ok - if it's not getting hot, then check the status of the PSU once it goes into 2 red lights. If it's extremely warm it may be the cause of the failure.

    Original Poster

    Xb0xGuru;5312143

    ok - if it's not getting hot, then check the status of the PSU once it … ok - if it's not getting hot, then check the status of the PSU once it goes into 2 red lights. If it's extremely warm it may be the cause of the failure.



    yea it is very hot when it turns off and the plug is wobbly, i might just send it off as the disk drive is also ****ed

    I had two red lights after about an hour's use everytime. Kept on using it and after a week or two it turned into three red lights so I'm glad I waited instead of paying £60 for repair. Of course I don't know whether this would work for you,

    Original Poster

    robster113;5312368

    I had two red lights after about an hour's use everytime. Kept on using … I had two red lights after about an hour's use everytime. Kept on using it and after a week or two it turned into three red lights so I'm glad I waited instead of paying £60 for repair. Of course I don't know whether this would work for you,



    i think i will just have to tell them it had 3 red lights :thumbsup:

    Matrixcaps;5312186

    yea it is very hot when it turns off and the plug is wobbly, i might just … yea it is very hot when it turns off and the plug is wobbly, i might just send it off as the disk drive is also ****ed



    The console repair scheme doesn't cover the PSU - you'd need to speak to one of the MS support people to clarify.

    If you do the repair online they'll just ask for the console itself. In which case, you may not actually resolve the issue if the PSU's at fault.

    Xb0xGuru;5314474

    The console repair scheme doesn't cover the PSU - you'd need to speak to … The console repair scheme doesn't cover the PSU - you'd need to speak to one of the MS support people to clarify.If you do the repair online they'll just ask for the console itself. In which case, you may not actually resolve the issue if the PSU's at fault.



    Yes it does !! :roll:

    They ask for the PSU to be returned when the Console is sent back for repair a 2nd time...which is still free under waranty ...as long as you keep saying it has 3 reds (or RROD) ! :thumbsup:

    Mecoconuts;5315393

    Yes it does !! :roll:They ask for the PSU to be returned when the Console … Yes it does !! :roll:They ask for the PSU to be returned when the Console is sent back for repair a 2nd time...which is still free under waranty ...as long as you keep saying it has 3 reds (or RROD) ! :thumbsup:



    I missed the post where it states he's already had it repaired previously. Again, only if you call them- if you do it online they'll only ask for the console.

    Xb0xGuru;5315433

    I missed the post where it states he's already had it repaired … I missed the post where it states he's already had it repaired previously. Again, only if you call them- if you do it online they'll only ask for the console.



    There isn't one ? If it still doesn't work when they get it back then they'll have to send it back a 2nd time ....WITH the PSU. :roll:

    Mecoconuts;5315488

    There isn't one ? If it still doesn't work when they get it back then … There isn't one ? If it still doesn't work when they get it back then they'll have to send it back a 2nd time ....WITH the PSU. :roll:



    And if the console itself is fine and when tested has no fault found, they'll just send it back to him as is, with the exception of wasting a week and a half in the process.

    If you sent back a console which had 2 red lights and WAS the console's fault, then yes - you'd get it repaired since a lot of 2 red light consoles evolve into 3 red light. However I don't think this is the case for the OP.

    Xb0xGuru;5315565

    And if the console itself is fine and when tested has no fault found, … And if the console itself is fine and when tested has no fault found, they'll just send it back to him as is, with the exception of wasting a week and a half in the process.If you sent back a console which had 2 red lights and WAS the console's fault, then yes - you'd get it repaired since a lot of 2 red light consoles evolve into 3 red light. However I don't think this is the case for the OP.



    If the console comes back with no fault found and the OP plugs their PSU in and it's still faulty regardless of how many red lights then they just send the console & PSU back a 2nd time.

    But they have to say it still shows 3 reds ....:whistling:

    Unfortunatley it's time consuming but this is the way MS do their repairs.

    Mecoconuts;5315675

    If the console comes back with no fault found and the OP plugs their PSU … If the console comes back with no fault found and the OP plugs their PSU in and it's still faulty regardless of how many red lights then they just send the console & PSU back a 2nd time.But they have to say it still shows 3 reds ....:whistling:Unfortunatley it's time consuming but this is the way MS do their repairs.



    You're missing the point - he's not getting 3 red lights. He's getting 2 red lights after an hour of play where the PSU is overheating. They'll test the PSU to be faulty and since it has no extended warranty it'll be a costed repair. Did you not even read what I wrote before, or are you too busy trolling?

    Xb0xGuru;5315724

    You're missing the point - he's not getting 3 red lights. He's getting 2 … You're missing the point - he's not getting 3 red lights. He's getting 2 red lights after an hour of play where the PSU is overheating. They'll test the PSU to be faulty and since it has no extended warranty it'll be a costed repair. Did you not even read what I wrote before, or are you too busy trolling?



    I'll make it simple .....MS don't care how many red lights it has. :roll:

    They will repair it if you LIE and say it failed with 3 reds.....both the console & PSU !

    Jesus ..... your hard work.

    Mecoconuts;5315869

    I'll make it simple .....MS don't care how many red lights it has. … I'll make it simple .....MS don't care how many red lights it has. :roll:They will repair it if you LIE and say it failed with 3 reds.....both the console & PSU ! Jesus ..... your hard work.



    That's too much of a generalisation - there's no way you can accurately state that. You might have been lucky, but it doesn't make it a blanket rule.

    The word is 'you're', not 'your'. I'm not Jesus, but thanks for the compliment.

    He isn't hard work really, he just knows what he's talking about.

    Spark;5319603

    He IS hard work really, he just doesn't know what he's talking about.



    You made a mistake there so i fixed it in your quote above ....:thumbsup: ....:-D

    Mecoconuts;5322501

    You made a mistake there



    And you should know all about mistakes. Keep it going, Mr Troll.

    Xb0xGuru;5322994

    And you should know all about mistakes. Keep it going, Mr Troll.



    If it's Troll you want it's Troll you got .....:-D

    Judging by this thread you seem to think your always right and argue with folk all the time .....what a loser ...... :roll:

    85.13.221.162/ite…318

    Mecoconuts;5329406

    If it's Troll you want it's Troll you got .....:-DJudging by this thread … If it's Troll you want it's Troll you got .....:-DJudging by this thread you seem to think your always right and argue with folk all the time .....what a loser ...... :roll:http://85.13.221.162/item/408433/xbox-360-help-please/?p=5311318#post5311318



    Reported.

    Xb0xGuru;5329457

    Reported.



    Reported for what ....making a point??

    I was pointing out you have an attitude problem........not just with me but with other forums members also !!! :roll:

    MODS ....please read his other posts in other threads !!!! :?

    Banned

    Please keep this thread on topic - the OP has asked a question and all responses should relate to that.

    Original Poster

    hahah, i will send off to xbox, if it comes back and the PSU is broken i will send it back again,

    I got my back after having the E74 message, it works fine now but occasionally it turns off and the 3 red light flashes but when i turn it back on it works ok.... anyone else had this problem??

    Matrixcaps;5335006

    hahah, i will send off to xbox, if it comes back and the PSU is broken i … hahah, i will send off to xbox, if it comes back and the PSU is broken i will send it back again,



    I wish you the best of luck :thumbsup:

    chip2388;5335100

    I got my back after having the E74 message, it works fine now but … I got my back after having the E74 message, it works fine now but occasionally it turns off and the 3 red light flashes but when i turn it back on it works ok.... anyone else had this problem??



    Contact them and let them know. If it's still showing errors - even momentarily - the problem's still there.
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