Posted 14th Feb
I love my NEFF ovens, however a common problems seem to be the silver lettering peeling off. I contacted customer services as they are just under 2 years old and warranty expires soon. Expecting to be fobbed off or at best being posted out some new lettering, to my surprise they stated that as it was a common known problem they are agreeing under warranty to engrave the lettering onto the appliance instead as a permanent fix. Hope this helps anyone with a similar problem.