Neighbours water tank leaked

17
Posted 14th Sep
Hi, hope someone can help me. My neighbours tank which is in their loft has leaked and water is leaking into our bedroom. We live in semi detached house. We approached him and he admitted that he is having problem with his water tank and it is leaking. He assured us that he will get it fixed.
But he does not want his insurance company involved. We decided to keep evidence and sent him a text message mentioning the whole situation. He refused to except that the water is leaking from his loft tank. So the situation is when we see him in person he admits that his water tank is leaking but on message he says the reasons of leakage needs to be investigated. Please guide me what to do next
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legally, the position is simple; he has a duty of care towards you and your property. The incident has happened. It may be an accident. It may be negligence through failing to maintain the water system adequately or address an early leak before it became something more serious. Either way, it's his liability.

He must reinstate your property and you very possibly require the services of a surveyor to assure you that ALL damage, including hidden damage, has been fixed. Remember we are heading to winter and damp may not fully dry out ntil next summer. That can meet mould and other issues.

Inform your insurer and they will write to him. They will fix your property if necessary and recharge him.

However, having a bad relationship with a neighbour can make life unbearable.
If he is admitting it when you speak to him, could you not download a voice recorder to your phone and record the conversation with him?

may not be ethically correct but then he doesn’t seem to care too much about being truthful when he knows there is evidence
17 Comments
What is the repair timeframe?
What amounts of water are leaking over 24 hrs?
He said that he is calling his plumber today, which he has not so far. He is saying that he has discounted the water supply to the tank. 38463353-T8ZwY.jpg
Claim off your insurance
Tell him to drain the tank! even if the water is dicounted !
Edited by: "joyf4536" 14th Sep
If he is admitting it when you speak to him, could you not download a voice recorder to your phone and record the conversation with him?

may not be ethically correct but then he doesn’t seem to care too much about being truthful when he knows there is evidence
We can claim through our insurance but it will increase our future insurance cost and it’s his mistake not ours
legally, the position is simple; he has a duty of care towards you and your property. The incident has happened. It may be an accident. It may be negligence through failing to maintain the water system adequately or address an early leak before it became something more serious. Either way, it's his liability.

He must reinstate your property and you very possibly require the services of a surveyor to assure you that ALL damage, including hidden damage, has been fixed. Remember we are heading to winter and damp may not fully dry out ntil next summer. That can meet mould and other issues.

Inform your insurer and they will write to him. They will fix your property if necessary and recharge him.

However, having a bad relationship with a neighbour can make life unbearable.
Thanks will do that!
Kidnap and waterboarding might be an option
paul100514/09/2019 21:25

If he is admitting it when you speak to him, could you not download a …If he is admitting it when you speak to him, could you not download a voice recorder to your phone and record the conversation with him?may not be ethically correct but then he doesn’t seem to care too much about being truthful when he knows there is evidence


It is correct .
Send him a "Notice before civil court action" letter. He either repairs with his own insurance or take you could take him through the civil claim route.

I may have quoted the wrong form, but CPR part 8.

Audio recordings even if admission of guilt usually cannot be used as evidence against the other party without prior permission from the court and exceptional circumstances.
Edited by: "Sammy86" 14th Sep
raa14/09/2019 21:21

He said that he is calling his plumber today, which he has not so far. He …He said that he is calling his plumber today, which he has not so far. He is saying that he has discounted the water supply to the tank. [Image]


Where does he think the waters coming from if its not coming from his tank? We've not had that amount of rain to cause a issue like that and theres usually no water pipes in the attic.

If his tank is causing it, its not too difficult to find the leak and isolate the problem with a temp fix. He is being lazy and has caused damage to your property. So you need to now get your property checked out and work done on it, which you'll need to bill him for being a lazy home owner.
Thanks a lot lovely people for the advice. We have informed our insurance. Let’s hope they will take it from here
raa15/09/2019 02:25

Thanks a lot lovely people for the advice. We have informed our insurance. …Thanks a lot lovely people for the advice. We have informed our insurance. Let’s hope they will take it from here


He's about to get a nice dose of karma, you've done the right thing.
Contact your insurance and get them out to look at it ASAP. They will recover the costs from him if he is liable, it may make your insurance go up but it sounds like this person is just lying as they don’t want to admit there’s a problem.
I'd suggest taking some photos in the loft if you can, that show where the water is coming through, as evidence if you need to sue, to prove it is coming through the party wall and not dripping down from your own leaking roof, or from your own pipes, etc.
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