network link interrupted

    Please can anyone help? My computer keeps coming up with network link interrupted and then I have to restart my computer.I am only a novice so can anyone help in plain english please


    I think it might have something to do with loosing your internet connection.
    Is this the full message you get? When do you get this message? What kind of web browser are you using? Does this message appear only when you are browsing the net or also when you are off line?
    Have you tried resetting the modem?

    Original Poster

    It can happen at any time,I use firefox and internet explorer.And I'm sorry but I don't know how to reset the modem


    And I'm sorry but I don't know how to reset the modem

    turn it off, then turn it on.

    Original Poster

    Oh yes i have tried that . thats how I get the connection back on

    What internet provider do you use?
    It could be a faulty modem/router.

    Original Poster

    virgin ,and do you think I shold disconnect the wireless router for my laptop for a while and see if that may be the problem?

    So you have a separate modem and router?
    If you do, then it would be a good idea to connect straight to the modem so you can narrow it down.

    Original Poster

    Thankyou i'll try that, but it's been sods law that I have not had to reconnct during this conversation!
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