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    New BT Line Charge.

    I have just moved into my new place, and would like a new telephone line installed, but they quoted over £120 to have this doneis it possible to have it done for free or at least some what cheaper.

    cheers

    19 Comments

    Plug a phone into the master socket in the new house, if you hear a dead tone then all it should require is reactivation on BTs part, tell them this when you order, it shouldn't be £120 I believe,

    Original Poster

    schizoboy

    Plug a phone into the master socket in the new house, if you hear a dead … Plug a phone into the master socket in the new house, if you hear a dead tone then all it should require is reactivation on BTs part, tell them this when you order, it shouldn't be £120 I believe,



    its a brand new build. was only finished a few weeks ago, maybe a line has been installed though.....

    When you bought your house the developers should have asked how many phone points you wanted and where. If you find you have some there then it shouldn't be as much as £120 to connect. BT is usually the standard phone point that developers put in, so if they do have to connect your line it should be for a small fee.

    I have just moved house myself and need to call BT today to connect the line. Luckily there are BT points already installed so I'm assuming that the previous owner used the BT line so it should be free for me to reconnect it.

    Original Poster

    Scouser78

    When you bought your house the developers should have asked how many … When you bought your house the developers should have asked how many phone points you wanted and where. If you find you have some there then it shouldn't be as much as £120 to connect. BT is usually the standard phone point that developers put in, so if they do have to connect your line it should be for a small fee.I have just moved house myself and need to call BT today to connect the line. Luckily there are BT points already installed so I'm assuming that the previous owner used the BT line so it should be free for me to reconnect it.




    im a little confused...i have wall ports in and im sure they are connected to somthing!! (as in the plates are connected to cables) does this meen they dont have to come and fit the line?

    FonZe

    im a little confused...i have wall ports in and im sure they are … im a little confused...i have wall ports in and im sure they are connected to somthing!! (as in the plates are connected to cables) does this meen they dont have to come and fit the line?


    if thats the case then no they dnt need to come out...they activate a line from their end

    My current abode had never had a BT connection before. Even though all the equipment and connections were there... they still charge £120 to the first time user :?

    :x I had to pay it.

    reconnection = free

    first time activation or installation you have to pay. May be some negotiation room though I imagine.

    hiphop_dont_stop

    if thats the case then no they dnt need to come out...they activate a … if thats the case then no they dnt need to come out...they activate a line from their end



    Wrong, it will depend on the local line plant, as to whether or not a Openreach engineer will call. You will have to pay the installation charge as it is the 1st time the line has been activated, BT recoups the money it pays to the contractors this way. You could try other providers, I think bulldog still do res lines and the new install charge with them is around £100.

    emmajk42

    My current abode had never had a BT connection before. Even though all … My current abode had never had a BT connection before. Even though all the equipment and connections were there... they still charge £120 to the first time user :? :x I had to pay it.


    yeah ur right..1st time customers they charge 120 for it...u'd think they wouldnt as id b more likely to go to ntl..luckily for me someone else payed when i 1st got bt but short of that i would of gone to ntl

    Paddy_o_furniture

    Wrong, it will depend on the local line plant, as to whether or not a … Wrong, it will depend on the local line plant, as to whether or not a Openreach engineer will call. You will have to pay the installation charge as it is the 1st time the line has been activated, BT recoups the money it pays to the contractors this way. You could try other providers, I think bulldog still do res lines and the new install charge with them is around £100.


    i was refering to that as if they had already been a bt customer

    Do you have cable in your area.....that will probably be cheaper

    If it's a new build it's unlikey the area will be cabled, they've stopped cabling new areas for the time being.

    hiphop_dont_stop

    i was refering to that as if they had already been a bt customer


    It's just my opinion and I'm entitled to it, but I reckon you don't know what your talking about.

    Paddy
    Openreach Customer Service Engineer

    Paddy_o_furniture

    It's just my opinion and I'm entitled to it, but I reckon you don't know … It's just my opinion and I'm entitled to it, but I reckon you don't know what your talking about.PaddyOpenreach Customer Service Engineer


    erm in my case i do...i thought they were saying they had already been a bt customer but needed a new line in a diff house :roll:
    i didnt say it was a fact and unless ur a bt engineer worker then u cant either :whistling:

    Yes I am an ]Openreach/BT Engineer.

    Paddy_o_furniture

    Yes I am an ]Openreach/BT Engineer.


    a polite 1 at that aswell apparently:whistling:
    they asked ppl a q and i answered it based on wht happened whn i got my bt line ok !!!

    I am polite, I just happened to disagree with you as I can with anyone. We are taking this post well of topic so I'll leave it at this.

    You will not be able to strike a deal with BT, I don't know what the score is on other service providers on 1st installs eg talk talk and homecall but you ahve nothing to lose by phoning these companies up and asking. I dont think you have to pay the install charge in a oner you can (I think) split up to pay £40 a quarter again ring BT to confirm this.

    Original Poster

    Paddy_o_furniture

    I am polite, I just happened to disagree with you as I can with anyone. … I am polite, I just happened to disagree with you as I can with anyone. We are taking this post well of topic so I'll leave it at this.You will not be able to strike a deal with BT, I don't know what the score is on other service providers on 1st installs eg talk talk and homecall but you ahve nothing to lose by phoning these companies up and asking. I dont think you have to pay the install charge in a oner you can (I think) split up to pay £40 a quarter again ring BT to confirm this.



    thanks for your help, looks like they will activate it and charge me by the 1/4 for the installation

    Original Poster

    hiphop_dont_stop

    a polite 1 at that aswell apparently:whistling: they asked ppl a q and i … a polite 1 at that aswell apparently:whistling: they asked ppl a q and i answered it based on wht happened whn i got my bt line ok !!!




    cheers for the info HipHop:thumbsup:
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