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    New house snagging list - drainage in garden

    we moved into a new house last month and i'm just drawing up a snagging list of some minor problems we've found.

    The main one is that with the slightest bit of rain the bottom of our garden floods and takes a while to eventually clear.

    Is this somehting the builder should sort out? I have put it on the list i will be sending them as surely in a new house you shouldn't get this problem

    18 Comments

    Banned

    They should do. We moved into a new house a few months back and they've fallen over themselves to rectify problems. It helps that they're still developing on the estate so I can grab the site manager any time.

    yeh ours does that in rainy weather (heavy rain thou). as at the bottom of a hill

    Not a house built on a flood plain is it? Could be waist deep in water come some proper rain

    Original Poster

    yeah they are a very reputable builder so i think they should sort it, i jst didn't want them comng back saying it's not their responsibility...and no, it's not on a flood plain:)

    Banned

    souljacker;7731602

    yeah they are a very reputable builder so i think they should sort it, i … yeah they are a very reputable builder so i think they should sort it, i jst didn't want them comng back saying it's not their responsibility...and no, it's not on a flood plain:)



    Have you filled in the new home survey yet? They definitely will do anything for you until you fill that in.

    souljacker;7731602

    yeah they are a very reputable builder so i think they should sort it, i … yeah they are a very reputable builder so i think they should sort it, i jst didn't want them comng back saying it's not their responsibility...and no, it's not on a flood plain:)



    that reminds me there building a big estate nr me on a flood plain,complete waste of time:roll:
    hope u get it sorted sonner or later;-)

    Original Poster

    master_chief;7731648

    Have you filled in the new home survey yet? They definitely will do … Have you filled in the new home survey yet? They definitely will do anything for you until you fill that in.



    home survey? we don't have one of them, we get a welcome pack and are told to keep a record of all our snags for a month or so and then contact them so they can sort them all at once

    I reckon they'll sort it, my friend had problems with the same sort of thing and the builder sorted it out.

    Banned

    souljacker;7731717

    home survey? we don't have one of them, we get a welcome pack and are … home survey? we don't have one of them, we get a welcome pack and are told to keep a record of all our snags for a month or so and then contact them so they can sort them all at once



    Isn't it from the NHBC or something? It's what gives the builders their rating I think, as in a four star builders.

    Original Poster

    master_chief;7731793

    Isn't it from the NHBC or something? It's what gives the builders their … Isn't it from the NHBC or something? It's what gives the builders their rating I think, as in a four star builders.



    ah right, we haven't had the full pack for NHBC guarantee yet, i think that will come when we get the deeds

    Banned

    vinylandtrinkets;7731892

    double check with NHBC that your builder is registered with them, ours … double check with NHBC that your builder is registered with them, ours advertised he was until our solicitor checked once the legal action started and they had never heard of him



    Would it make a difference if the builder was in your case? You would have got some sort of coverage from them surely?

    Hi i work for a well know builder and this happens a lot,what you need to ask them,if they will put you a feild drain in which will sort the problem.:thumbsup:

    Banned

    vinylandtrinkets;7731957

    yes if our builder was registered with them they would have fixed every … yes if our builder was registered with them they would have fixed every problem we have under their warranties,



    Your case sounds even more like a nightmare then if you were mislead from the start. I'd be doing all I can to sabotage the builder's reputation. Have you gone to local newspaper?

    Original Poster

    vinylandtrinkets;7731892

    double check with NHBC that your builder is registered with them, ours … double check with NHBC that your builder is registered with them, ours advertised he was until our solicitor checked once the legal action started and they had never heard of him



    I know for a fact they are registered, they are a big firm here in the north west

    bellsjoe;7731973

    Hi i work for a well know builder and this happens a lot,what you need to … Hi i work for a well know builder and this happens a lot,what you need to ask them,if they will put you a feild drain in which will sort the problem.:thumbsup:



    thanks for the info

    Original Poster

    vinylandtrinkets;7732124

    just trying to help hun, redrow,wimpy and a few other big house building … just trying to help hun, redrow,wimpy and a few other big house building companies are all registered and have all been sued over poor workmanship



    yeah i know thanks for the help :thumbsup: as i say they are a very good firm and the quality of the work is second to none, there are only a few small snags and the flooding in the garden and judging by the replies it is someting the builder will sort

    Banned

    vinylandtrinkets;7732247

    good to hear, hopefully they can sort out the garden quickly and easily … good to hear, hopefully they can sort out the garden quickly and easily for you, keep us updated be nice to read someone has had a good experience with builders:thumbsup:



    Good luck with your case, hopefully justice will prevail. Would be nice to see the wife sacked by the NHS too. Definitely keep us up to date with that...

    have you tried digging through the top soil to see whats underneath we had friends who had your problem and the cause was that was the place the builders dumped their unused mortar each night while theirs and the surrounding houses were built thus creating a concrete barrier that prevented drainage which they then coverd with about two foot of topsoil to form a garden

    Original Poster

    ninegt;7732656

    have you tried digging through the top soil to see whats underneath we … have you tried digging through the top soil to see whats underneath we had friends who had your problem and the cause was that was the place the builders dumped their unused mortar each night while theirs and the surrounding houses were built thus creating a concrete barrier that prevented drainage which they then coverd with about two foot of topsoil to form a garden



    no i'm not going to bother doing anything myself until i see what the builders say, i've paid £240,000 for the house so i expect it to be sorted by them without me digging around
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