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    new iphone unable to join network.....any ideas

    Hi
    My partner has just bought an iphone. we have downloaded itunes like it asks you to do and he has got the phone working.
    Now trying to connect wifi. We have wifi in the house as we have a playstation so i know thats OK.
    It recognises our name so is picking the network up but when i press the network it tells me unable to join....
    anybody got any ideas please.

    12 Comments

    Original Poster

    press settings says wifi not connected so i press on wifi it then shows wifi on
    choose a network...
    our name is there so i press on that
    asks for password which we put in...if my partner has put the correct one in...
    it then says unable to joint the network...our name

    Pretty sure he has the right password.

    Goofey's Girl;6469703

    press settings says wifi not connected so i press on wifi it then shows … press settings says wifi not connected so i press on wifi it then shows wifi onchoose a network...our name is there so i press on thatasks for password which we put in...if my partner has put the correct one in...it then says unable to joint the network...our namePretty sure he has the right password.



    remember the password is case specific,EG caps lock on or off.

    Original Poster

    my partner put a password in...but now doesnt know what that was for...may have been for itunes....and i dont know as i cant read his mind....

    i cant ever remember using a password for the wifi...can you give me an idea when i would have used it before if its not the one hes used already and it may jog my mind.
    i have asked the kids what password they put in for the playstation but they dont the playstation is on auto something or other.

    Bring back the 70's when you didnt need passwords for anything.

    Original Poster

    tonyg1962;6469768

    remember the password is case specific,EG caps lock on or off.



    thanks but its not that he didnt realise he could change the case so it wasnt an option.

    well most wifi passwords are casesensitive so it will be something like this W854ftHgas

    The password may be written underneath your router /modem if it needs a password.

    It'll be whatever you chose when setting the wireless router up - could be anything up to 64 characters long!

    Original Poster

    thanks guys think password will be the problem will pursue that....having to go out now but i will let you know the result.
    rep given. many thanks

    Which Network provider are you with ?

    Original Poster

    zermattbusby;6470268

    Which Network provider are you with ?



    zen and my router is a netgear...looked under it and it said the password was password but that didnt work,

    Have you tried not typing a password and just connecting .?.

    Original Poster

    Finally sussed it its the WEP code which i know. took 3 phone calls for someone to tell me that though.
    cheers everyone for your help. i gave you all rep.
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