New Look returns policy

Just to make everyone aware if you buy SALE items in New Look they now only accept them back for an immediate exchange. You cannot get a refund and they will not give you credit note. Not happy - was never told this last week when got a few bits and having bought many sale items and returned (didnt want to try on in the shop) in the past was not made aware of this new policy. Apparently this new policy just came in. The manager agreed to give me vouchers but only with a bit of persuasion

2 Comments

Original Poster

Thanks...never saw that
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