New Oyster card stopped working before first use

Found 5th Dec 2017
So on Sunday, got a new Oyster card which I had to pay £5 deposit and £5 top up from an underground station. Before I left the station I checked the balance and it had £5 on it.
This morning I went to use it on the bus, machine said card not working. I checked at an underground station and says card stopped working.

Anyone know why?
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Glitch happens infrequently... just replace it for free.
Seem to recall Oyster cards can be a bit sensitive around contactless bank cards, it wipes them. Keep it in a separate wallet.
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