New phone Help

7
Posted 5th Jul
Bought a new mobile for my mum Alcatel 2019 model, used the SIM card from smarty mobile turned the phone on it asks for network picked correct one but it won't make any calls .... Anyone help?
Community Updates
Ask
7 Comments
Try and find out from wherever you bought it, if the phone is unlocked to all networks
Does the sim card work in another known unlocked working mobile?
SIM card works in my honor PLAY doing a bit of research online it looks like it's a 2G only phone maybe the SIM is 3g and 4g only
dave025805/07/2020 18:16

SIM card works in my honor PLAY doing a bit of research online it looks …SIM card works in my honor PLAY doing a bit of research online it looks like it's a 2G only phone maybe the SIM is 3g and 4g only


Awhh yes, should of guessed from the brand and who it was for. Three dont operate on the 2G network at all. Try Giffgaff £6 unlimited texts/calls 500mb data.
Edited by: "cecilmcroberts" 5th Jul
I'll get one tomorrow if I can cheers
dave025805/07/2020 18:32

I'll get one tomorrow if I can cheers


I'd swap the phone instead
Edited by: "Uridium" 5th Jul
Post a comment
Avatar
@
    Text