New phone just arrived! Problem.

I just got my new Samsung D600 form Coolnewmobile. I popped in the SIM, charged it up and powered it on and it says "Insert SIM". Is this normal if I haven't yet been activated?

Thanks

13 Comments

That's not normal. Has the SIM been successfully used in another phone?

Have you inserted the sim in the right way? :?

Did the sim come with the phone?? If not, is it the right network?

Original Poster

It came with the phone as it's a new contract. Yes, the shiny side is downwards onto the contact

Unfortunately, i'd say it's knackered then.

Original Poster

The phone or the sim?

Could be either, but more likely the sim card i reckon.

does it not need activated? just a thought

Try someone elses sim card (same network) in the phone

loupomm

does it not need activated? just a thought



No, the phone would still go through the motions of reading the SIM but just have no signal.

Original Poster

kelly_o_fanatic

Try someone elses sim card (same network) in the phone



Looks like a good idea, need to find someone first though...

Original Poster

Duff sim. I put in my old Orange sim and it worked straight away. This has been a blessing in disguise becasue this means the phone is unlocked I will contact the company about getting a new one sent out. Thanks guys.

robertvan1

Duff sim. I put in my old Orange sim and it worked straight away. This … Duff sim. I put in my old Orange sim and it worked straight away. This has been a blessing in disguise becasue this means the phone is unlocked I will contact the company about getting a new one sent out. Thanks guys.



Not a problem glad I could help
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