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Next directory charging £3.75 for a catalogue I didnt ask for.

Found 19th Mar 2010Found 19th Mar 2010

The wife opened an account 2 months ago with them but to date hasnt used the account.

Today, after receiveing the catalogue, got our FIRST bill for £3.75 for the catalogue to be paid in 2 weeks. The cheek, must have sneaked that one into a checkbox in the create account page.

Do I have much chance of getting the charge removed?

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7 Comments

19th Mar 2010

They did this to me also. I emailed explaining I didn't order it and they apologised told me I didn't have to pay. They let me keep the cataloge too.

19th Mar 2010

Think you are charged this if you order from it. If you don't they do not charge you.

Original Poster19th Mar 2010

Havent ordered though, will email them about it, see if I can get it removed, bloody cheek of them.

19th Mar 2010

E-mail this to Bitterwallet:
[email protected]

They'll run a feature on it, and hopefully help get your refund

19th Mar 2010

Twinx;8154191
Think you are charged this if you order from it. If you don't they do not … Think you are charged this if you order from it. If you don't they do not charge you.

Nope - i believe the catelouge is a standard charge

Read these
help.next.co.uk/Sec…208

19th Mar 2010

It's all part of the terms and conditions when you sign up for an account (cheeky i know). You can phone up and cancel the catalouge and still keep your account. And bizarrely, if you order, you are reimbursed the £3.50 on your account.
Thats how it worked about a year ago anyway.

20th Mar 2010

They did this to me and the girlfriend we entered a comp and asked not to be contacted 3 months later we get a your account is active plus you owe us for your catalogue letter rang em up and told em where to stick it not had a prob since and no charge for the catalogue

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Next directory charging £3.75 for a catalogue I didnt ask for.

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