NIGHTMARE trying to return item to Banggood

11
Posted 3rd Jan 2018
Hi, has anyone successfully returned and item and remember received a full refund. I purchased a drone mid November for a Christmas present but the display on the controls does not work. After several emails to them and attempting the fixes they suggest it is still broken.
I paid £100 and they have offered me the following:
1, We refund you us$60, you find a shop to repair it.

2, You pay more us$50, we resend you a new drone.

3, You return the drone, when we receive the drone, we can resend you a new one and pay 50% shipping fee to return.

Can they do this, I just want the money back that I paid as similar models are niw on sale els??! Thanks
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