Posted 25th NovEdited by:"how2"
Hi all
Anyone who has bought a Switch from currys, game etc. what type of receipt did you get? Just got a email from Nintendo, stating my Paypal receipt and Bank statement all not proof of purchase. As Ebay seller sell refurbished console.
I bought it from AO Ebay New. they asked me to provice AO invoice with VAt details, with toke me 2 hours to find, they are not accepting this, now they want this
Thank you for contacting us again. As discussed
on the call, please understand that in order for us to validate your
item's manufacturer warranty, the document should have:
• each item listed individually (with the console's serial number on display).
• the price for each item.
• the full date (day, month and year) of purchase.
• the name and tax details of the retailer/vendor.
The relevant retailer (AO) is able to provide you a copy of a
full VAT receipt or instead a VAT Invoice which would serve the same
purpose in validating the manufacturer's warranty.
As soon as we have this information, we will update the repair request for you.
Should you have any other questions or needs, please feel free to contact us again.
Happy Gaming and Kind Regards,
Richard
Anyone who has bought a Switch from currys, game etc. what type of receipt did you get? Just got a email from Nintendo, stating my Paypal receipt and Bank statement all not proof of purchase. As Ebay seller sell refurbished console.
I bought it from AO Ebay New. they asked me to provice AO invoice with VAt details, with toke me 2 hours to find, they are not accepting this, now they want this
Thank you for contacting us again. As discussed
on the call, please understand that in order for us to validate your
item's manufacturer warranty, the document should have:
• each item listed individually (with the console's serial number on display).
• the price for each item.
• the full date (day, month and year) of purchase.
• the name and tax details of the retailer/vendor.
The relevant retailer (AO) is able to provide you a copy of a
full VAT receipt or instead a VAT Invoice which would serve the same
purpose in validating the manufacturer's warranty.
As soon as we have this information, we will update the repair request for you.
Should you have any other questions or needs, please feel free to contact us again.
Happy Gaming and Kind Regards,
Richard
'All appliances on the AO eBay store are brand new and come with a manufacturers guarantee.' ebaystores.co.uk/ao/pages/services#aboutAnchor
Thank you very much. Need to email nintendo
On that same page is AO eBay Store's contact information, if you'd like them to help
I have emailed the CEO of nintendo Europe with a compalint. Asked them to fix it and also compensate me.
wrong thread