Nintendo Switch where is my code for 12 month online access?

4
Posted 25th Dec 2019
3373939-2B12L.jpgHi I purchased a Nintendo Switch bundle and it included a 12 month individual membership for Nintendo but I never received anything in the package. How do I redeem the 12 months as it only gives me the option for 7 day free trial.


Any advice would be greatly appreciated
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It might be missing - I'm not sure if it's the same with the console but the physical games that include individual membership access for a year have a ticket in the case with a code on. Maybe contact Nintendo to get it sorted? Meanwhile I'd take the trial and cancel renewal as I doubt Nintendo customer service is open today as it's Christmas Day
Edited by: "andrewworrall1" 25th Dec 2019
Could they have sent you a code in an email at time of purchase/dispatch
jco8325/12/2019 19:08

Could they have sent you a code in an email at time of purchase/dispatch


This is what I'd expect. The store listing for the NSO subscriptions states "Digital download code delivered by email".
Hi guys just to update, the code was included with one of the games. Thanks for your responses
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