No Roaming for o2 in Europe and total 46 countries from 15th June

Found 9th May
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From 15 June, O2 customers can use their inclusive calls, texts and data bundles when travelling to Europe at no extra cost
O2’s Europe Zone for Pay Monthly and Business customers covers 47 countries including Jersey, Guernsey and Switzerland
A chance to win one of three European weekend trips for two people in June, July and August including flights, accommodation and £500 spending money.


O2 today announces that from 15 June customers on O2’s Pay Monthly, Pay As You Go and Business tariffs will be able to use their inclusive allowances while travelling in Europe. So while the weather will hopefully be different to the UK, using their phone won’t be. And to celebrate, three lucky people will have the chance to win a weekend break to a European destination.

O2 customers don’t need to do anything to take advantage of the changes. Instead, from Thursday 15 June they’ll simply be able to make and receive calls and texts to anyone in O2’s Europe Zone and use their data allowance too. If they need extra data while they’re abroad, O2 customers will be able to add a Bolt On just like they can at home – they’ll be able to use any leftover data when they return too.

To help get people in to the holiday spirit, O2 is giving away three weekend breaks to a European destination and full details will be announced through its social media channels later today. Each break is for two people and includes flights, accommodation and £500 spending money.

O2’s Europe Zone covers 47 countries for Pay Monthly and Business customers. These are: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, The Netherlands and Vatican City. Destinations outside the EU/EEA are also included – Guernsey, Isle of Man, Jersey, Monaco and Switzerland.

11 Comments

kp39

No Roaming for o2 in Europe and total 46 countries from 15th June


No roaming for o2 in Europe? No change there then, the o2 signal in Europe has always been trousers.

Welcome to 2014 O2!!

Been like this on three for nearly 4 years with my £5 a month retention deal.

All networks a have to do this from June

Chiptivo

Welcome to 2014 O2!!Been like this on three for nearly 4 years with my £5 … Welcome to 2014 O2!!Been like this on three for nearly 4 years with my £5 a month retention deal.



Does Three allow you to call other numbers in the country your currently roaming in or are you just limited to receiving from and making calls to the UK? Furthermore, are you able to make calls to other countries in the EU whilst roaming in another on Three?

sparxuk

All networks a have to do this from June



Absolutely as part of the EU ruling. Both EE and Vodafone already do this.

Got to love the phone companies delight as they tell everyone that you won't pay roaming fees from the 15 June, really nice of them to shout about this lovely piece of customer service when reality us much different and they were forced to do it after years of getting away of massive charges and then the much lower fees of the last few years. Well done.

uk3g

Does Three allow you to call other numbers in the country your currently … Does Three allow you to call other numbers in the country your currently roaming in or are you just limited to receiving from and making calls to the UK? Furthermore, are you able to make calls to other countries in the EU whilst roaming in another on Three?


Within 3s Feel-at-Home locations you can call whatever destination you want at the same price that it would cost if calling the same destination from within UK. Calls outside FAH and soon to be outside Europe are charged at 3's standard roaming costs from the calling location to destination location. Think this is reasonably standard.

AndyRoyd

Within 3s Feel-at-Home locations you can call whatever destination you … Within 3s Feel-at-Home locations you can call whatever destination you want at the same price that it would cost if calling the same destination from within UK. Calls outside FAH and soon to be outside Europe are charged at 3's standard roaming costs from the calling location to destination location. Think this is reasonably standard.



So your confirming my point that only calls, texts and picture messages to and from the UK are free in the country your currently roaming in. With the exception of data, you will be charged to make calls to all of countries including the one your roaming in.

uk3g

So your confirming my point that only calls, texts and picture messages … So your confirming my point that only calls, texts and picture messages to and from the UK are free in the country your currently roaming in. With the exception of data, you will be charged to make calls to all of countries including the one your roaming in.


I'm with 3 and I've never been charged when making calls to other countries abroad even to the country I'm in. If that helps

1234321

I'm with 3 and I've never been charged when making calls to other … I'm with 3 and I've never been charged when making calls to other countries abroad even to the country I'm in. If that helps



I was with Three previously and was charged for making calls whilst in France on my Feel At Home Plan. So I have just got clarification from Three via live chat and here it is below.

PMVisitor
Hello, can you advise me if I take out a contract with Feel At Home, and say travel to France, whether range of I can use my UK allowance to make calls in France to other French numbers and any other country within the Feel At Home destination
7:46 PMGaurav
Hello, should you take any of our pay as you go sims, or advanced contracts, you'll be able to make calls/texts from France (Feel at Home destination) to UK only.
7:47 PMGaurav
Please note calling France from France is the same as calling France from UK, and is chargeable, the rates are on http://www.three.co.uk/support/roaming/france
7:47 PMGaurav
All details are on http://www.three.co.uk/Discover/Phones/Feel_At_Home
7:48 PMVisitor
I thought that was the case but I was told I could use my minutes to call other number in france and other numbers within the feel at home destination.
7:49 PMGaurav
No, it's called Feel at Home, because rates and services are the same as in UK, so remember these rules:
7:49 PMGaurav
1. Within the 42 'Feel at Home' destinations, you can use 12gb data, 3000 minutes and 5000 texts to UK countries. (maximum usage)
7:49 PMGaurav
2. There is a 2 month usage period limit, in a given year.
7:49 PMGaurav
3. Call/texts to UK are from allowances, rest are chargeable.
7:49 PMGaurav
4. Do NOT use the services enroute (flights/ferries/ports/borders)
7:49 PMGaurav
That's it.
7:49 PMVisitor
Ok thank you very much
7:49 PMVisitor

So only calls texts and messages to the UK are free everything else, except data is chargeable.

uk3g

I was with Three previously and was charged for making calls whilst in … I was with Three previously and was charged for making calls whilst in France on my Feel At Home Plan. So I have just got clarification from Three via live chat and here it is below.PMVisitorHello, can you advise me if I take out a contract with Feel At Home, and say travel to France, whether range of I can use my UK allowance to make calls in France to other French numbers and any other country within the Feel At Home destination7:46 PMGauravHello, should you take any of our pay as you go sims, or advanced contracts, you'll be able to make calls/texts from France (Feel at Home destination) to UK only.7:47 PMGauravPlease note calling France from France is the same as calling France from UK, and is chargeable, the rates are on http://www.three.co.uk/support/roaming/france7:47 PMGauravAll details are on http://www.three.co.uk/Discover/Phones/Feel_At_Home7:48 PMVisitorI thought that was the case but I was told I could use my minutes to call other number in france and other numbers within the feel at home destination.7:49 PMGauravNo, it's called Feel at Home, because rates and services are the same as in UK, so remember these rules:7:49 PMGaurav1. Within the 42 'Feel at Home' destinations, you can use 12gb data, 3000 minutes and 5000 texts to UK countries. (maximum usage)7:49 PMGaurav2. There is a 2 month usage period limit, in a given year.7:49 PMGaurav3. Call/texts to UK are from allowances, rest are chargeable.7:49 PMGaurav4. Do NOT use the services enroute (flights/ferries/ports/borders)7:49 PMGauravThat's it.7:49 PMVisitorOk thank you very much7:49 PMVisitorSo only calls texts and messages to the UK are free everything else, except data is chargeable.


That's strange because last year I was in Austria and phoned Slovakia several times and also from Germany and wasn't ever charged more than my plan. It was capped so I couldn't overspend.
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