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    nokia is it 2 yr warranty - update, all sorted via t mobile

    Banned
    wont update it keeps freezing, cant send or receive text messgaes, still able to make and receive calls, last time phones4u had it they had it for a month

    9 Comments

    Yep, 24 month warranty. I had a problem in month 23 and they replaced it in end, so yes, definitely 2 year warranty on Nokias. Take it to a Nokia store and get them to look at it for you.

    Original Poster Banned

    sickly sweet

    Yep, 24 month warranty. I had a problem in month 23 and they replaced it … Yep, 24 month warranty. I had a problem in month 23 and they replaced it in end, so yes, definitely 2 year warranty on Nokias. Take it to a Nokia store and get them to look at it for you.



    thats the problem we havent got a nokia store, it went back to phones4u repair centre in december because it kept freezing,they had it a month, been fine since its back but now cant send text or receive them tried updating it but it just keeps freezing

    sassie

    thats the problem we havent got a nokia store, it went back to phones4u … thats the problem we havent got a nokia store, it went back to phones4u repair centre in december because it kept freezing,they had it a month, been fine since its back but now cant send text or receive them tried updating it but it just keeps freezing



    I had a look on the website and it seems you can request a repair online, try this: Link to Nokia warranty repair page

    I got that link from here nokia.co.uk/sup…ter and clicking the repair link at the bottom left of the page.

    Original Poster Banned

    yeah i know i can send it in, just would have rather gone instore when you hear the stories about them saying it is water damaged and things like that, think the nearest repair centre is birmingham, do the centres fix them then and there do you know? or are they just drop off points

    Don't you have a CPW near you? They will repair it instore if possible, if not, they will send it off.

    Original Poster Banned

    thesaint

    Don't you have a CPW near you? They will repair it.



    we dont have one with a repair centre, just a normal store that will send off for a repair

    I must admit it was a lengthy process to get mine 'dealt with' as it was with CPW and they had it over a month and a half, by the time it was sent into Nokia's repair centre for the second time it was past it's warranty date (CPW's fault not mine) but in the end they gave a replacement with a better phone so I'm happy.
    I don't think there is a quick fix unfortunately, maybe give them a ring and see if they have any good suggestions or can fast-track it for you. I did get a replacement whilst the phone was being fixed, granted it was quite possibly the worst phone ever, but you shouldn't be left without a phone.

    Original Poster Banned

    well after nearly two hours on phone to t mobile it was some kind of software crash, they have walked us through everything and now it is back working again, fair play to t mobile for their time i expected after 30 mins to do the old "its nokias problem" but they didnt and got us up and running again

    Banned

    lol @ this thread. I cann't comment further without the banhammer coming out, so yep.. i'm out.
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