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    Norwegian airline changed my flight to later time, what are my rights?

    So I booked tickets to travel Santorini over the Easter break. I was originally due to depart at 2.30pm and land 8.30pm local time. I will now be departing 5.30pm and landing 11.30pm. The airline said I could get a refund but what other rights and compensation do I have. I have in affect lost few hours and I have paid for accommodation.

    Please advice

    20 Comments

    think it's a refund and that's it. read ur t&c check the later flight isn't cheaper as u could get the difference back¿

    They may offer you an alternative flight, but options might be unlimited. I've done this with BA and it worked in my favour

    Get on Skyscanner site to check for earlier flights elsewhere, you may find a cheaper flight with alternative airline and be quids in going for the refund. Failing that I very much doubt you'll have any claim for compensation, they'll have that pretty much covered in their T&Cs

    Compensation? Lol. You are entitled for a refund or an alternative flight.

    Just think about the extra 3 hours you get on your return. Maybe you should pay them extra. Or you could just enjoy your holiday, lots of flights get their times altered when the season starts, it does mention things like this in the T&Cs. We book for may every year, but book around 9-12 months earlier, then get flight times changing by a couple or so hours. So you have two options , a full refund or just carry on and enjoy it.

    nice of them to actually tell u but it's on. 3 hours surely u can't really moan about that if hey ve given u the option to cancel for free aswell some airlines don't bother to even tell u flight changes.

    I had this, but it was an early morning flight that was changed so we wouldn't arrive until night time. I'd already booked a hotel for before the flight so we could get to the airport easily.
    Ended up cancelling that flight, losing money on the hotel, and booking a different airline from a different airport. Problem was, I'd booked early for a cheap flight, obviously the later booked flight was more expensive. Made a cheap break with my daughter a not so cheap one!

    So your not going to use your accommodation on the first night now? Is that why you want a refund

    It's funny how much the word 'compensation' comes up just because flights are involved. If any other service in the world got changed or cancelled a refund is seen as the satisfactory solution. For example if you booked and paid to have your hair cut and then it got cancelled would you try claiming compensation from the hairdressers??

    cornishscouse

    Just think about the extra 3 hours you get on your return. Maybe you … Just think about the extra 3 hours you get on your return. Maybe you should pay them extra. Or you could just enjoy your holiday, lots of flights get their times altered when the season starts, it does mention things like this in the T&Cs. We book for may every year, but book around 9-12 months earlier, then get flight times changing by a couple or so hours. So you have two options , a full refund or just carry on and enjoy it.



    How do you know it's an extra 3 hours on return? He mentioned the original flight only.

    sue them for distress and loss of earnings

    Had return flights with Norwegian Birmingham -Las Palmas in a month's time booked in Sept. Email this week advising cancellation of the return and suggesting we flew back to LGW instead and they would pay public transport back to Brum. Only when checking did I realise that the LGW option is not direct and involves connection in CPH!! Add three-hour train trip and it makes for a ghastly travel day (& will have to spend the £150 on train tkts and get a refund from them later). I emailed Norwegian on weds asking for a refund as can get reasonable alternative flights same day back to EMA and asked if they would consider helping with additional transfer costs back to Brum (about £35) but have not had a response yet. It's all a faff. Wonder if I'll get a positive response

    Had our flight times changed three times last year for our main holiday between booking and going , unfortunately terms and conditions cover this could happen. Not as bad as the year we paid extra for flights on a certain day because we had a major commitment at home the day after we returned, flights were changed to a overnight flight which meant we ended up getting home two hours before the event we had to be at after no sleep , not the greatest, but it's one of those things you can't control. I appreciate its worse the shorter the holiday is in the first place , as loosing 3 hours off a weekend away does make a difference.

    This is why I wait until 3-4 months before travelling to book my flights. Plus the "peak" time for discounts is about that time.

    mtuk1

    How do you know it's an extra 3 hours on return? He mentioned the … How do you know it's an extra 3 hours on return? He mentioned the original flight only.


    Normally flights to places from uk to greece, spain, turkey, etc are the plane goes from uk airport to destination airport, they then wait for approx 1 hour for turnaround then bring back the people who arrived the week or 2 weeks before. This is for nearly all of holiday destination flights. Its the most cost effective way.

    my flight got cancelled to when paris goes on strike. they only refund me. no compensation whatsoever. booked & paid the hotel for 3 night. u should be thankful u can still go there..

    Travel insurance?

    cornishscouse

    Normally flights to places from uk to greece, spain, turkey, etc are the … Normally flights to places from uk to greece, spain, turkey, etc are the plane goes from uk airport to destination airport, they then wait for approx 1 hour for turnaround then bring back the people who arrived the week or 2 weeks before. This is for nearly all of holiday destination flights. Its the most cost effective way.



    That doesn't answer my question though.

    bigweapon07

    Travel insurance?



    They're not going to pay out for a 3 hour delay that's been given in advance.

    Virgin Atlantic cancelled our flight back to u.k next week. All they offer is another return flight or your money back. I tried to get first class lounge tickets out of it, but they not having none of it. Think for inconvenience they should of done something. But nothing.
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