now been on hold at game.co.uk for 20mins

not impressed. i sent them a message mid-december when my PS3 broke. 3 weeks later i had heard nothing so gave them a call, and they said they'd fix my PS3 no problem - game them my details and said 'Total Console Repair' (TCR) would give me a call shortly to arange a pickup. a week later i have heard nothing from TCR, so i gave them a ring. asked them when they were going to pick up my PS3, and they said i would need a customer number for game. Been on hold to game.co.uk for over 20mins now. i miss my PS3!!!!

27 Comments

what music have you got?

Go to your locl store.
In a loud voice ask why they are not doing anything.
A very loud voice is best within store and lots of customers about

now been on hold at game.co.uk for 20mins



we've all be there brah.

Original Poster

occasionaly get GAME radio - telling me all the games i should buy to play on my PS3.

at the moment i've got nothing.

interminent 'your call is important'

occasional ringing, giving you false hope.



it would be so much better if they told you where you are in the queue.

Original Poster

bigwheels;7591509

Go to your locl store.In a loud voice ask why they are not doing … Go to your locl store.In a loud voice ask why they are not doing anything.A very loud voice is best within store and lots of customers about



local store is miles away. currently cant drive (havent passed yet - only 17). parents at work. really i should be revising - on study leave for A-Levels.


UPDATE: more than 30mins.

Banned

maybe easier to contact sony and explain whats been going on to them

I've been on hold to Direct Line once already today, I gave up after 33 minutes. I'm now 16 minutes into my second try. Wish me luck.

Original Poster

sassie;7591614

maybe easier to contact sony and explain whats been going on to them



its YLOD, and out of warramty by over a year. cant see me being the only exception and getting a free replacement afraid to say. i feel like i need to stay on now though. dread to think how big the phone bills going to be! rang up just after half past. not wasting all that time for nothing!

Original Poster

got through, and they've put me on hold again so they can get the right person!!!

so are you paying for some sort of extra warranty?

how did it go?

Original Poster

finally got it sorted. PS3 being picked up tomorrow.

ylod, getting it fixed with sales of goods act

Banned

When I worked at GAME, I was on hold with our own customer services for 1 hour 15 minutes. Glad I was getting paid.

Buy an xbox

emhaslam;7591998

finally got it sorted. PS3 being picked up tomorrow. ylod, getting it … finally got it sorted. PS3 being picked up tomorrow. ylod, getting it fixed with sales of goods act



glad to see you got it sorted...Just been reading the sales of goods act...so if yours is out of the 1 year warranty...you just take it in and prove its faulty and they have to repair or replace?? (withtin a 5-6 year window) I suppose thats good to know if mine ever does YLOD...

Tanchi;7592043

Buy an xbox



Yeah... cause that'll never break down! :thumbsup:

Banned

bfjem;7592079

glad to see you got it sorted...Just been reading the sales of goods … glad to see you got it sorted...Just been reading the sales of goods act...so if yours is out of the 1 year warranty...you just take it in and prove its faulty and they have to repair or replace?? (withtin a 5-6 year window) I suppose thats good to know if mine ever does YLOD...



section 14 - implied terms is what you need

Flodd;7592081

Yeah... cause that'll never break down! :thumbsup:



Highly unlikely with the latest Xbox.

DragonChris;7594751

Highly unlikely with the latest Xbox.



Well they have had over 4 years to perfect the technology! I'm on xbox 4... PS3 1 and Wii 1

Im on hold to Direct support (Pc world) and i am in desperate need of a wee...

What to do?

vengod;7603104

Im on hold to Direct support (Pc world) and i am in desperate need of a … Im on hold to Direct support (Pc world) and i am in desperate need of a wee...What to do?


How far away from the loo are you and how good is your aim?

vengod;7603104

Im on hold to Direct support (Pc world) and i am in desperate need of a … Im on hold to Direct support (Pc world) and i am in desperate need of a wee...What to do?



why do you think God gave you a mouth

vengod;7603104

Im on hold to Direct support (Pc world) and i am in desperate need of a … Im on hold to Direct support (Pc world) and i am in desperate need of a wee...What to do?



Window? lol

Flodd;7602980

Well they have had over 4 years to perfect the technology! I'm on xbox … Well they have had over 4 years to perfect the technology! I'm on xbox 4... PS3 1 and Wii 1



And now it's perfected. PS3 = YLOD now

Wii isn't a real console... Haven't used mine in about 2 years...

DragonChris;7608765

And now it's perfected. PS3 = YLOD now ;)Wii isn't a real console... … And now it's perfected. PS3 = YLOD now ;)Wii isn't a real console... Haven't used mine in about 2 years...



Oh christ.... the YLOD affects less consoles than RROD. Buy all three... Wii has some decent games, though I admit the xbox gets more use out of my consoles at present as the PS3 seems to require a system update every time I turn it on...

Just to let yous know, i held on

vengod;7614046

Just to let yous know, i held on


Until now?! Blimey! :-D
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