NS&I login problems

Found 8th Jun 2011
Hello all,

I manage NS&I account online. I forget my password and they sent me a temporary one. Only thing they mention in letter is that I need to go online and change my password. There is only a single page of sign in on website. When I enter details using temporary password provided , I am told that these are incorrect details. Have any one faced similar situation.
Thanks for help
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