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NTL- Current Broadband customer, can I get deal on TV?

Currently on 2mb bb and really want sky sports channels.

Anyone know if there is likely to be a offer available through retentions as an existing customer?

Thanks for any information so I am armed with ideas when I call:)

Col

11 Comments

there was a thread here a while back regarding ntl deals, think the census was, ring them, tell them your looking to go elsewhere and they will do their best to offer you the deal thats right for you

Original Poster

I know saw that thread but never really saw anyone upgrading from just bb up.

Think if I take phone as well may be only way to get best deal?

Col

im a bit flummoxed when it comes to stuff like that, it all confuses me!, i think the best deal is with the lot tho

Original Poster

Only paying 9.99 for bb tho, normal price 17.99

col im i the same situations as you.except iv got all the tv channels,and i want to upgrade my broadband.iv got 2mb and i pay 9.99.but with me getting a new pc now,there will be a shared connection,1mb for,1mb for my bro.which is crap.anyone got any ideas or tactics to confront ntl and make them give me more broadband,i spoke to some women today but she wouldnt budge.any ideas anyone

Original Poster

retentions dept is always the way to go I believe

Col

Original Poster

0800 052 9403 option 2 seems the way

Col

Gist of that other thread was, don't call towards the end of the month as they will likey tell you to go to hell and not try and keep you, looks like it is based on figures/quotas.

Also there is a fansite that deals with NTL and I found out from that site that my TSB would not handle the 8MB that I was entitled to in the free upgrade package they were doing, so after following their advice I rang and asked them for a silver Samsung box with the upgrade and it was delivered 4 days later, the engineer said they had just run out of boxes and the next delivery was in 8 weeks time, sometimes site like that are a godsend, like this one.

whats the fansite called crazy 1.have you heard of toucansurf broadband.they do 8mb for 14.99

jim4571

whats the fansite called crazy 1.have you heard of toucansurf … whats the fansite called crazy 1.have you heard of toucansurf broadband.they do 8mb for 14.99



Jim the site is ntlhell.co.uk and then have a hunt around the forums, it's been months since I was there last, and the answer to your other questions is NO

jim4571

have you heard of toucansurf broadband.they do 8mb for 14.99


Thats up to 8Mb, like most providers and like most people don't notice. For all NTL's faults when they say 4Mb or 8Mb they mean it, not up to.
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