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    o2 contract up for renewal

    My contract is up for renewal and I seen someone posting deals that they had been given for staying with o2. I am looking to pay £20 per month. Any ideas what I should be asking for?
    Thanks

    18 Comments

    retentions offered me a 18 month £20 deal with 200 minutes and 200 texts when I came to upgrade. I decided to get my pac code off them!

    Im on £15 month 200 txts and 200 mins, they said they could only do me a deal on a 18 month contract and £20 line rental. Told them i'll cancel.

    Don't get me started on O2 - they offered me no incentive to stay, just ran through current tariffs and offered me a Nokia E65 for £120!

    I went into phones 4 u and they offered me an O2 upgrade with free phone and £50 cash back, wtf is that about!

    I'm not too keen on the cashback deals so I ended up going to Three, they have got quite a range of decent tariffs (although a bit light on selection of phones), plus you get quidco (up to £80) and refer a friend (£30) if you do it online (i'll pm you my phone no if you need a friend!)

    Link to three ]here

    I need a friend, i'm gonna switch to 3 myself, O2 weren't bothered about losing me as a customer.

    O2 are crap with retention. I've just quit my O2 contract in favour of Orange. O2 offered me a 512mb micro memory stick to stay with them that is worth less than a tenner and that was for a 18 month contract! W**kers! I opted for orange 18 month contract with £100 instant cashback, a free SE K810i, a free 7" digital photo frame and unlimited 8 meg broadbacn, 300 min, 400 text, unlimited evening and weekend text for £35 a month. I'm with a cashback deal at the moment and they currently owe me £270 so was reluctant to go for another cashback deal as it is not worth the hassle!

    Smok3y666

    I need a friend, i'm gonna switch to 3 myself, O2 weren't bothered about … I need a friend, i'm gonna switch to 3 myself, O2 weren't bothered about losing me as a customer.



    pm'd ya!

    when i last upgraded, i said i was gonna leave so they cut the line rental right down and gave me the phone for free (k800i back then), my current contract is due for upgrade in july

    We$ton

    when i last upgraded, i said i was gonna leave so they cut the line … when i last upgraded, i said i was gonna leave so they cut the line rental right down and gave me the phone for free (k800i back then), my current contract is due for upgrade in july



    well I got a good deal the previous upgrade but this time they didn't seem fussed! They said the deal I was on was 'unsustainable'!

    Original Poster

    Thanks guys, will phone them in the morning and will let you know what happened.

    Original Poster

    Here is what I got offered 400 mins x network anytime and 1000 texts £25 per month and a Nokia 6300 phone. I am happy with this deal.

    eddmed

    Here is what I got offered 400 mins x network anytime and 1000 texts £25 … Here is what I got offered 400 mins x network anytime and 1000 texts £25 per month and a Nokia 6300 phone. I am happy with this deal.




    Is that a 12 month or 18 month contract?

    I got offered 500 mins 500 texts for £25, 12 months- same as currently so I keep my 08 numbers as inclusive minutes ) and free k810i or U600.

    eddmed

    Here is what I got offered 400 mins x network anytime and 1000 texts £25 … Here is what I got offered 400 mins x network anytime and 1000 texts £25 per month and a Nokia 6300 phone. I am happy with this deal.



    Hi what did you say to get that offer? I'm also looking to review my contract but with vodafone (have been on £15 pm 100mins anytime and 25 texts for last 3 years. Used to get other free stuff but they withdrew it after a few months). I'm happy to change phone providors, but would like to keep my mobile number.

    Thanks

    Charlie Brown

    sorry to drag up an old thread
    but to echo what others have said
    o2 afferign no incentive at all to retain me this year
    i have both mine and the wifes phone with them
    wifes they werent interested in
    mine they almost gave me enough to stay but im looking around
    have already sent off an email to disconnections to give official notice of the wifes one

    on mine they offered me 18 motn deal on u600
    with 200 mins and 200 txts for £12.50 a month for 12 months then £25 a month for last 6 months

    anyone know anythign better out there
    looking for two phones with couple of hundred minutes a month included for around £15 a month and prefer not to have to deal with cash back its a bit too much hassle for me

    Why not join Three?

    threestore.three.co.uk/off…006

    O2 has offered me some good deals to stay with them from 3000 xnet 3000 sms for £35 monthly no phone just sim, 100 xnet 1500 sms £20 monthly for 12 months then £25 for last six and n95 £89.99.

    I think you should call back to retentions and ask to speak to a supervisor and explain your not happy with the offers given and ask why such a loyal customer has been offered second rate offers.
    :x

    3 didnt seem to have very good phones
    just spent last couple of hours searchign about
    all the decent deals seem to be via cash back these days

    AL_M

    3 didnt seem to have very good phonesjust spent last couple of hours … 3 didnt seem to have very good phonesjust spent last couple of hours searchign aboutall the decent deals seem to be via cash back these days




    Tell O2 your going to join the Three network and ask them to match their tariff. At least then you should get a good phone.:whistling:

    heh aye
    i might give it another bash
    ned to think about it
    at least half price line rental etc direct form o2 is ok no cash back nonsense
    anyway off otu fo my dinner now
    i'll look at it more tomorrow or beginning of the week
    thx for your help and advice
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