o2 refresh

    is it normal for o2 to charge the first month airtime or am i due a refund. phone was paid off and contract cancelled


    you are due a refund. if you cancel after a few days, they should only take a couple of quid for them days.

    Original Poster

    cheers cancelled after 2 days ill go on live chat (probably wont understand anyway)

    They will charge you the first month,but will refund you later on.
    I had to call the 3 times and twice on online chat.
    They also sometimes will bill you incorrectly for the whole contract (despite cancelling it) but will credit you before that hude lump is don't panick if that happens.
    just call them few times to ensure it's being dealt with correctly.
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