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O2 to stop unlimited data contracts from 20th June

Get a renewal or new contract quick!

news.bbc.co.uk/1/h…stm

UK phone network O2 has scrapped unlimited data downloads for smartphone customers.

All new and upgrading customers will have their usage capped at between 500 Megabytes (MB) and one gigabyte (GB) depending on their monthly tariff.

Analysts said the move was "inevitable" as more and more consumers switch to data-intensive smartphones that can surf the web and show video.

Other networks are likely to follow O2, they said.

"O2 had become the industry poster-child of the capacity crunch era," said Thomas Wehmeier, principal analyst at Informa Telecoms and Media.

Many customers have complained about poor service, download speeds and network coverage.

"It is a victim of its own success - O2 has had so many people sign up for data intensive phones, like the iPhone," Ben Wood of research firm CCS Insight told BBC News.

"Huge amounts of data are consumed by the minority of people."

17 Comments

grounds to cancel your contract?

effectively makes no difference as the fair usage policy limited it to this already

MinstrelMan;8811501

grounds to cancel your contract?



Only effects new contracts.

Move to T-Mobile, free unlimited data for 6 months.

coerce86;8811510

effectively makes no difference as the fair usage policy limited it to … effectively makes no difference as the fair usage policy limited it to this already



"fair useage" was a very grey area with no figure applied.

popoyaya;8811522

Only effects new contracts.Move to T-Mobile, free unlimited data for 6 … Only effects new contracts.Move to T-Mobile, free unlimited data for 6 months.



Oh thats not as bad then, I'll keep my current contract forever then lol

Original Poster

MinstrelMan;8811501

grounds to cancel your contract?



No as they arent changing current contracts just new ones.

coerce86;8811510

effectively makes no difference as the fair usage policy limited it to … effectively makes no difference as the fair usage policy limited it to this already



O2 do not ever apply their fair usage policy. Infact when I took up my new contract the support people said that they dont actually have one really. I was told their unlimited is truly unlimited.

Babbler;8811561

No as they arent changing current contracts just new ones.O2 do not ever … No as they arent changing current contracts just new ones.O2 do not ever apply their fair usage policy. Infact when I took up my new contract the support people said that they dont actually have one really. I was told their unlimited is truly unlimited.




yet every other provider of unlimited does tend to keep to their fair usage limits and some charge/restrict if you go over, so effectively they're not changing it from what others are providing (this is what i meant earlier sorry)

MinstrelMan;8811501

grounds to cancel your contract?



from the terms and conditions so not unless you do not recieve a text message

Included Unlimited Wi-Fi and Web Bolt Ons for iPhone Customers only

The Unlimited Wi-Fi and Web Bolt On is included at no extra cost for customers connecting or upgrading to any iPhone tariff until further notice. O2 reserves the right to withdraw or amend this offer at any time on reasonable notice. Participating customers will receive 30 days notice via text message if changes are made to their disadvantage.

Hey, I'm looking at getting an iphone once the new one is out on 02. Is 500mb not a huge amount anyway?? Or should I be concerned?

MinstrelMan;8811501

grounds to cancel your contract?




As somebody else said it only affects new customers...

unlike sodding Vodafone who sold me an n900 on unlimited internet and then 4 months into the deal have decided to cap my usuage at 500mb...

Now that's grounds to cancel! :x

gimmeabargain;8812055

Hey, I'm looking at getting an iphone once the new one is out on 02. Is … Hey, I'm looking at getting an iphone once the new one is out on 02. Is 500mb not a huge amount anyway?? Or should I be concerned?



It's fine - it's like viewing 5000 web pages on your phone

What happens if you go over the limit?

I'm fine with limits as long as extra charges don't apply.

It's £5 for an extra 500mb

ChrisUK;8812074

It's fine - it's like viewing 5000 web pages on your phone



That depends on your phone... 5000 wap pages perhaps but not 5000 web pages on a full internet browser. That's the sort of tat your provider will tell you to get you to sign up to a contract.

A better equivalent is 'it's 2 x 3 minutes youtube videos a day' or about 20 minutes of streaming internet radio a day.

500mb really isn't a lot of data in this day and age, especially on a smart phone. My n900 clocks up over 200mb a month automatically on the facebook widget, weather, RSS readers and the like.

Original Poster

dcx_badass;8813273

Well O2 block youtube except on iPhone contracts anyway.



Im using youtube quite happily on my HTC desire thanks.

dcx_badass;8813273

Well O2 block youtube except on iPhone contracts anyway.


I use it too and I dont have an iphone.

Original Poster

dcx_badass;8818993

Are you on an iphone contract? Because it's blocked on my simplcity, so I … Are you on an iphone contract? Because it's blocked on my simplcity, so I googled it and on the O2 forums people comfirmed it's blocked for all but iphones. What internet settings are you using?



Standard O2 settings - I was on simplicity before as well and used youtube fine on my old nokia 6300 and Opera browser
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