Posted 4th Jan 2022
Today is the first day to be able to claim the £50 JL gift card for purchasing the Oculus Quest 2. I’m trying to put my claim in but the website won’t recognise my order number. Is anyone else finding this problem?
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  1. Avatar
    I’m having the same problem with Argos
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    Can you post a link to the specific page we needed to go to to redeem the £50 on JL? My bookmark didn't save - will let you know if I can redeem once on it
  3. Avatar
    I am having the same problem, ordered online and the claim form is not recognising my order number.
  4. Avatar
    Magic.Damo05/01/2022 16:35

    I am having the same problem, ordered online and the claim form is not …I am having the same problem, ordered online and the claim form is not recognising my order number.


    I have just called them on 03456 100 378 and they have processed my claim manually. They said they were experiencing technical issues. They confirmed that I would receive acknowledgment of the claim within 7 days and the gift card will be sent within an hour of the acknowledgment email.
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    Thanks for the link - I have the same issue, sounds like we'll have to call them
  6. Avatar
    Sorry meant to update - I called and JL opened a support ticket, got an email in a couple weeks with a link to a new form which worked first time so all sorted. Hopefully everyone else had success too!
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