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    Ola! so who missed me?! My holiday disaster......... :(

    GGGGrrrrrrrr

    ok holiday was fab, lots of piccies to share, great food,great drink and great fun....till the journey home, Easyjet have lost my case...boohoooo

    anyone have any experience of this? will i see it again?

    wouldnt be too bothered but my poor 9 year old daughter didnt squander her spending pennies on stupid inflatables and sweets like her brothers but bought herself some lovely outfits and jewellery - all in said case,along with my DVD'S we took, all my new underwear, 2 pairs of my new trousers and all my daughters shoes!!

    24 Comments

    you should get compensation though! Insurance claim! lol

    Banned

    how can your underwear still be new if you wore it on holiday?

    or did you go commando!

    Original Poster

    hahaha i meant bought new for the holiday!

    i dont understand my insurance, i shall need to call them, but i dont think im covered, says babbage delay not loss?

    We took our baby (6 months then) to Lanzarote last May - Thomas Cook lost our suitcase on the way over there. All her milk and bottles were in there

    It was the worst week of our lives!

    I even rang the Insurance Company while we were out there and they wouldn't help til we got back.

    I claimed as soon as got home as well as complaining for the VERY poor service from the reps over there.

    Took quite a while to sort out, thankfully I'd bought everything pretty much on the day we flew so had all the receipts and got a fair amount back (I claimed for over the max to be on the safe side).

    The complaint with Thomas Cook went on until last month - a whole year - and they finally sent us a cheque for £42 'as a gesture of goodwill'

    The fact that it's on the way home should be a very small consolation to you (small, miniscule I mean by that), atleast you're in your own home

    Make sure you get as many receipts together as you can while you contact the insurance company and get them to send you a claim form

    its happened to me you will get it back eventually.

    Banned

    loupomm;5415878

    hahaha i meant bought new for the holiday!i dont understand my insurance, … hahaha i meant bought new for the holiday!i dont understand my insurance, i shall need to call them, but i dont think im covered, says babbage delay not loss?



    easyjet should cover you for their loss

    they trashed one of my bags to bits recently and paid up for a new one sharpish

    big willy style;5415908

    its happened to me you will get it back eventually.



    Really? I haven't heard anything of mine and that was a year ago!:thumbsup:

    you are covered for the loss of your case but its who you claim off that counts I think its the airport and you are only covered for so much per kilo up to and amount (a silly smallish amount too)

    Original Poster

    i think im screwed anyway, i dont have receipts etc, how do you put a price on clothes etc :-( thank you all tho x

    loupomm;5416229

    i think im screwed anyway, i dont have receipts etc, how do you put a … i think im screwed anyway, i dont have receipts etc, how do you put a price on clothes etc :-( thank you all tho x



    Bank/Credit Card statements showing card transactions?

    Receipts for pretty much anything you bought leading up the hol that you could claim as taking?

    :thumbsup:

    loupomm;5416229

    i think im screwed anyway, i dont have receipts etc, how do you put a … i think im screwed anyway, i dont have receipts etc, how do you put a price on clothes etc :-( thank you all tho x



    Isint it just a set amount they compensate you with normally? The airline I mean.. You should get something from them.. surely.

    Original Poster

    i have no idea how it al works - never had a problem before, i have a reference number given to trace it with easyjet so still hopeful it will turn up - was told to call them later today to see if theres any news, so fingers crossed, i need a holiday! lol

    Glad that the holiday was good. Hope that your mum was OK as well.
    Bad luck with the luggage but it may well turn up. They often do. They mainly just get put on the wrong plane and have to be sorted in Switzerland or somewhere!! Fingers crossed.
    I've had a google though and found various info:

    ukecc.net/sub…227
    When baggage is delayed, lost or damaged the airline may be liable for damages under the Montreal Convention 1999. There is a maximum limit on the airline’s liability of 1,000 Special Drawing Rights (SDRs) (Approximately £756, the value of an SDR is based on a basket of international currencies. The calculation is made daily by the International Monetary Fund and is available on [url]www.imf.org[/url]) per passenger

    This site is worth having a look at.
    lostbaggage.org/los…htm

    Banned

    glad to hear you ha d a good holiday, the case may still turn up hang in there, my friends mum flew with us last year, she was going back home to grease, her case was left at manchester airport and she did finally receive it back, mind i think it went via every airport before finally arriving in greece - lol

    Original Poster

    chesso;5417289

    Glad that the holiday was good. Hope that your mum was OK as well.Bad … Glad that the holiday was good. Hope that your mum was OK as well.Bad luck with the luggage but it may well turn up. They often do. They mainly just get put on the wrong plane and have to be sorted in Switzerland or somewhere!! Fingers crossed.I've had a google though and found various info:http://www.ukecc.net/sub.asp?id=227When baggage is delayed, lost or damaged the airline may be liable for damages under the Montreal Convention 1999. There is a maximum limit on the airline’s liability of 1,000 Special Drawing Rights (SDRs) (Approximately £756, the value of an SDR is based on a basket of international currencies. The calculation is made daily by the International Monetary Fund and is available on [url]www.imf.org[/url]) per passengerThis site is worth having a look at.http://www.lostbaggage.org/lost_luggage-20.htm



    sassie;5417305

    glad to hear you ha d a good holiday, the case may still turn up hang in … glad to hear you ha d a good holiday, the case may still turn up hang in there, my friends mum flew with us last year, she was going back home to grease, her case was left at manchester airport and she did finally receive it back, mind i think it went via every airport before finally arriving in greece - lol




    thank you both - im trying to be optimistic! my mum was fine - except at the airport to be honest, all the rushing and walking/stairs was a bit too much, and some people have no patience, but hey we got through

    Banned

    omg i forget about your mum and the packing, did you get to take everything you wanted - lol

    and pmsl look how i have spelt greece

    Original Poster

    lmao @ spelling


    yes i managed to take everything i needed and more - bought some back, well tried to lol

    xsazzyjayx;5415921

    Really? I haven't heard anything of mine and that was a year … Really? I haven't heard anything of mine and that was a year ago!:thumbsup:



    got mine back about 12 hours later:thumbsup:

    Aww sweetie, Im glad you had a good holiday and have lots ofpiccies and some good memories, so sorry to hear they lost the case, hope you get it back at some point x x x

    Original Poster

    wooohoooooo good news, my case has been tracked, still at Faro, once back it will be delivered to me! phew!

    Original Poster

    a quick update, my case has been delivered, nice to know these things are sometimes resolved positively

    loupomm;5432829

    a quick update, my case has been delivered, nice to know these things are … a quick update, my case has been delivered, nice to know these things are sometimes resolved positively



    YAY really pleased for you x x x:thumbsup:

    loupomm;5419514

    wooohoooooo good news, my case has been tracked, still at Faro, once back … wooohoooooo good news, my case has been tracked, still at Faro, once back it will be delivered to me! phew!


    Missed this!!:roll:
    loupomm;5432829

    a quick update, my case has been delivered, nice to know these things are … a quick update, my case has been delivered, nice to know these things are sometimes resolved positively


    Excellent news, lou.:thumbsup: I bet your lass is going to be so pleased.
    All's well that end well; I'm assuming it's all intact.:-D
    Do you get a bit of compensation as well?:thinking:

    Original Poster

    no compensation, not even sure if im entitled, wont bother though, just happy to have it back all is there including the dirty washing :lol:
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