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    Open tray error on new xbox360

    I had this problem a few weeks ago and it's now deceided to come back just as i went to play cod black ops.

    I put the game in and it says open tray, i do thiis close it but stilll get that messsage.

    Anyone else had this problem with a new 360S?

    Looks like i'll have to send it away to be repaired, do microsoft tell you to take the hdd out before you send?

    11 Comments

    I had this problem a while back. Put a disk cleaner in and that may fix it. Had to do it a few times as the error kept coming back. Works fine now!

    Original Poster

    Was that on a new 360s?

    I've been talking to Microsoft support on twitter and he suggested playing on the console with the hdd out oO

    Had this also, 1. hold down the eject key on the console ( hold it down for about 10 secs or so ),2. is the console upright? if so try tipping it on the side and see if that works.
    3. Give it very gentle slap on the side.
    Hope this helps

    Original Poster

    Yeah the console is upright, I eventually got it going after turning it off and on a few times but I'm worried that it's an issue that is only going to get worse, it has happened once before

    souljacker

    Was that on a new 360s?I've been talking to Microsoft support on twitter … Was that on a new 360s?I've been talking to Microsoft support on twitter and he suggested playing on the console with the hdd out oO



    Ive had the console a few years. Remember seeing a post on here before it happened to me.
    Have a look at this link. Worth trying the disk cleaner. Good luck. Let us know if it works.

    Original Poster

    Which link?

    Original Poster

    Cheers, already done all that

    souljacker

    Cheers, already done all that



    Did the disk cleaner not work?

    Original Poster

    leecroot

    Did the disk cleaner not work?



    i've got to buy one first

    Original Poster

    That's it, can't be arsed with disc cleaners etc, it's getting sent back to microsoft, it's done it again this morning, only way to get it to work is to open tray, disconnect power lead and then reconnect with tray open...not happy
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