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    Opinions on self-service checkouts at supermarkets

    I haven't really used these enough to form any real opinions, just enough to see that they don't always work as planned. I walked out without paying for some pet food once from Asda, not realising until I'd checked the receipt.

    Are they a good thing or a bad thing? Are supermarkets making things more convenient for us, or just making us do somebody elses job?

    Let's discuss!

    17 Comments

    they're good if you're buying something shameful.

    Good thing, if you're happy to do it yourself.

    Banned

    Rucbbish cause people go through them really slowly....they should be fast and only for a mall number of things


    also disagree as its been done to save supermarkets money on night workers...24hr Tesco and Asda by me only have 1 person at the till late at night now (2am)

    Banned

    Pain in the b*tt! If you move the bag you're filling with groceries, the whole thing stops and "skip bagging" appears on the screen, then the assistant comes along and tells you not to move the bags. How are you supposed to fill the next bag if you can't move the first? :x

    churchy2704;2588124

    Pain in the b*tt! If you move the bag you're filling with groceries, the … Pain in the b*tt! If you move the bag you're filling with groceries, the whole thing stops and "skip bagging" appears on the screen, then the assistant comes along and tells you not to move the bags. How are you supposed to fill the next bag if you can't move the first? :x


    Exactly. It's people like you (with lots of shopping) that shldn't use them.

    They are for small shops. A few items. No need to move bags...

    churchy2704;2588124

    Pain in the b*tt! If you move the bag you're filling with groceries, the … Pain in the b*tt! If you move the bag you're filling with groceries, the whole thing stops and "skip bagging" appears on the screen, then the assistant comes along and tells you not to move the bags. How are you supposed to fill the next bag if you can't move the first? :x



    Agreed, they're easy for items you can hold in your hands, as soon as you start filling a basket and messing around with multiple bags they're a nightmare.

    Also if you're buying weird stuff, weighted or non barcoded (bakery for example).

    churchy2704;2588124

    Pain in the b*tt! If you move the bag you're filling with groceries, the … Pain in the b*tt! If you move the bag you're filling with groceries, the whole thing stops and "skip bagging" appears on the screen, then the assistant comes along and tells you not to move the bags. How are you supposed to fill the next bag if you can't move the first? :x



    Lol that happened to me the other day

    Original Poster

    Good points, all. I'm interested to hear what supermarket employees think about em too. It seems someone gets paid to sit next to the things as they never appear to work properly anyway.

    I also can't flirt with these machines like I can hot Tesco girls. I once wrote "wanna cyber" on a bag and the machine blocked me as it passed through and appeared not to respond afterwards. High strung b****.

    there good if you know how technology works imo.

    I find em a pain unless i'm scanning coupons in which case theyre handy!
    our tescos always shouts out please rescan item or return item to bagging area or problem with item await assistance

    Banned

    highguyuk;2588139

    Exactly. It's people like you (with lots of shopping) that shldn't use … Exactly. It's people like you (with lots of shopping) that shldn't use them.They are for small shops. A few items. No need to move bags...



    I've only ever been through these with a basket mate! And only then coz an employee points in that direction.

    I think they are really good, speed up the time it takes to get served considerably. At lunch times when its really busy and the majority of people are only buying a few things it makes it much quicker than waiting for somebody to serve you.

    And as for not being able to move bags, there is usually space to fill up 3 bags without moving any. if you have more groceries than 3 bags worth you shouldn't be using them.

    I only use them if there's no good looking girls on the checkouts.

    I've given up using them now. Everytime i've ever tried there's always been a problem, something won't scan or if you're buying alcohol the SA takes ages to come over to validate that you're over 18 etc...because they're too busy sorting out someone else with a problem....

    My local has 2 types, one for people with lots of items (has a conveyor belt) and one for people with less then 10 items (just has bags). I dont see the point of the conveyor one as it seems to be soo much slower than having someone do it for you. The 10 items or less is generally pretty quick though

    The main problem is technophobes that don't know how to use them properly. I use them all the time and very very rarely have a problem that requires the assistant to come over, however, of my younger brother or Mum does it, it throws up a problem all the time.

    Once people get used to them it should be OK, and i try and use them as much as possible where they are installed, as they often have shorter quesues than the main checkouts. i used to work in a supermarket, and it speeded up buying things on a break, else you have to spend 10 mins of your 15 break getting served

    Banned

    Last night at tesco 11:30pm 4 check outs went hay wire, every time you scanned an item in the assistant had to swipe her card through 3 times. There was 4 people trying to do a few items and it just took forever, was a joke. Other than that incident I've had no problems with them, and love them.
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