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    orange livebox

    Banned
    I have just been charged for a phone call to greece through my livebox, it says greece is free, have they changed things and im on an old contract or something:?

    12 Comments

    Not that I'm aware of. According to this list, Greece is still free to call through the livebox. orange.co.uk/tim…htm

    Original Poster Banned

    yeah exactly what i thought, thankfully was only on a minute, wanted to make sure i wasnt charged before making a longer call, logged into orange to find i have been charged for it:?

    Original Poster Banned

    do i need to put a number in front of it:? i dialed 0030281

    this is the package it says in my account

    RETENTION Broadband Plus £9.99 - Up to 8 Meg speed, 2GB usage allowance, includes Wireless and Talk

    Banned

    Just leave Orange as soon as you can!!!

    They are the worst company I have ever had the misfotune to deal with. 34 days until the end of my contract...woohoo

    sassie

    do i need to put a number in front of it:? i dialed 0030281this is the … do i need to put a number in front of it:? i dialed 0030281this is the package it says in my accountRETENTION Broadband Plus £9.99 - Up to 8 Meg speed, 2GB usage allowance, includes Wireless and Talk



    I'm not sure sassie, I have 8mb unlimited downloads (which is 50gb a month apparently as theyre threatening to cut me off because I download too much, therefore I'm downloading more to get out of contract early!)
    You don't need to put in a prefix code before you dial, only the irelevant international dialling code.

    Original Poster Banned

    an hour of reading later, it seems i only get free evening and weekend calls to uk numbers, some chuffin retention package, its only £12 for newbies, i was paying £18, and phoned to leave and got it for £10 and thought that included international calls, got that wrong, im also limited to 2GB download whilst newbies for £12 get 6GB


    so anyone know a great package, it needs to be wireless, unless its cheaper to get a wireless router myself

    i'm sure i read that aol are still giving away a laptop or a ps3 through carphone *****house?

    sassie

    an hour of reading later, it seems i only get free evening and weekend … an hour of reading later, it seems i only get free evening and weekend calls to uk numbers, some chuffin retention package, its only £12 for newbies, i was paying £18, and phoned to leave and got it for £10 and thought that included international calls, got that wrong, im also limited to 2GB download whilst newbies for £12 get 6GBso anyone know a great package, it needs to be wireless, unless its cheaper to get a wireless router myself




    ignore the 2gb download limit, as my account details say this but i'm still unlimited. It doesnt mean anything if you are on a retention deal after being on unlimited.

    Original Poster Banned

    shanecr

    ignore the 2gb download limit, as my account details say this but i'm … ignore the 2gb download limit, as my account details say this but i'm still unlimited. It doesnt mean anything if you are on a retention deal after being on unlimited.


    do you get the free international calls? does your say the same as mine on your account?

    oh. well, i dont know. i used to by i downgraded before then end of my contract to 2mb unlimited without the talk, and when i went to cancel i was told i would stay on the same package but at reduced cost. it was only after a speed test i realised i was getting 6.5mb so i assume i am on the up to 8mb. i will check my account about the talk though.

    Original Poster Banned

    thanks shanecr, i cant find any any info on the package i originally signed up for, all i know it was about 2 years ago and i was paying £17-99 originally

    well it says my line is activated, and it shows my livebox phone number. i have no idea about free calls though

    edit: it says this - your Talk plan is: Wireless and Talk Service - Free
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