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    orange top up help

    Just wondering if anyone can help. I bought a mobile phone from orange via the internet. The cost of The phone included a £10 top up. When my son opened it there was no credit. So he couldn't use it. I rang orange today and the bloke said he would register it and it could take up to 3 days to credit his phone. As of now still has no credit, is this The normal procedure? I would have thought it would have been ready to use?
    Thanks I'm advance.

    7 Comments

    So you have inserted the sim card and had it switched on for more than 3 days? it should have been completed in about 2.
    If it didn't work then maybe you could go through ]here

    Original Poster

    We set it up yesterday, inserted sim etc, I just presumed it would have been ready to use after I registed the sim, didn't think he would have to wait up to 3 days?

    camew;7337767

    We set it up yesterday, inserted sim etc, I just presumed it would have … We set it up yesterday, inserted sim etc, I just presumed it would have been ready to use after I registed the sim, didn't think he would have to wait up to 3 days?



    Yeah you will have to wait. Its usually done in 2 days though, although it may take 3. :thumbsup:

    they say its to stop the couriers making calls on the mobiles

    Original Poster

    Thanks!

    i bought one for my nephew and the money did not go on it kept phoning and phoning eventually they put it on 28 days after i bought the phone i complained and they gave me an extra £20 on it

    Banned

    give it a week as its bank hols/festive break etc
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