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    Orange upgrade due.......

    Just a heads up really as i think i got a good deal.
    Was due an upgrade on 1st october so started looking online, decided upon a Samsung Omnia or LG Secret in the end. The Omnia was £280 and the Secret was £150 to upgrade, which i thought was extortionate on 18month contracts.
    I pay £20pm for 200 x-over minutes and 50 texts which was awful compared to other offers. This is what i negotiated with the retentions department in the end:

    Brand New LG Secret (not reburbished) for FREE on an 18month contract, i now only pay £15pm and get unlimited texts and 400 x-over minutes anytime.

    It pays to phone rather than go online obviously!!!!!

    6 Comments

    Definately!
    I got a HTC Touch Diamond free and my contract down from £35 a month to £15 with unlimited texts 600 min free internet on my phone and free photo messaging

    Any idea who you spoke to in rententions? my mate is with orange and wants an upgrade. They wouldnt offer anything half decent. Whats the spiel you need to say?

    How much is he paying a month?

    Original Poster

    Eggon;3131079

    Any idea who you spoke to in rententions? my mate is with orange and … Any idea who you spoke to in rententions? my mate is with orange and wants an upgrade. They wouldnt offer anything half decent. Whats the spiel you need to say?


    The blokes name was Neil, he was really helpful and didnt back down. Just mention a few other offers from online and that you've been searching around for the best deal. When the phone was agreed as being FREE i mentioned the 10% loyalty discount and he knocked a £5 off the line rental. Hope this helps.

    KINGROBTHEFIRST;3131176

    The blokes name was Neil, he was really helpful and didnt back down. Just … The blokes name was Neil, he was really helpful and didnt back down. Just mention a few other offers from online and that you've been searching around for the best deal. When the phone was agreed as being FREE i mentioned the 10% loyalty discount and he knocked a £5 off the line rental. Hope this helps.



    Thanks mate, Ive let her know. She is ringing Orange in a minute. will let you know how she gets on.

    I think she is currently on a £17.50 a month contract

    Eggon;3131336

    Thanks mate, Ive let her know. She is ringing Orange in a minute. will … Thanks mate, Ive let her know. She is ringing Orange in a minute. will let you know how she gets on.I think she is currently on a £17.50 a month contract



    Cheers would like to know what the outcome is
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