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    Order sent to old address, do I get refund?

    Had an order shipped from Play, not received, I contacted them and they sent another one. Now just realised it was sent to my old address. What are my rights if any, can they charge me for 2nd order as well? All advice welcome.

    6 Comments

    Have you changed your Address to your new address ?
    If not then it's your own fault.

    Banned

    wat he said ^

    when it askes you to confirm order it you should check address is right i would take the hit or if old address is near you maybe go round and explain see if they will give you the item

    Original Poster

    ordering from here you are always on a rush, was for 15pounds.

    Banned

    meshosa

    ordering from here you are always on a rush, was for 15pounds.



    don't understand that
    if you gave them the new address they are at fault, they pay, if not you are at fault.

    Go to old address and ask for them.
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