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    Order Summary from mobiles.co.uk showing line rental @ half price

    Hi I just ordered a phone form mobiles.co.uk and the order summary came through like this:

    "Your Plan 300 @ £12.50/month
    24-month contract
    Gadget Phone Support - £2.99/month 1
    PhoneCare Insurance - Band B - £7.99 1
    9 months half price rental 1 £0.00"

    Ignore the Gadget and Insurance stuff.

    What I want to know is, is this ordinary for them to put "@ £12.50/month" when it is actually a £25/month contract?

    It is an offer that comes with 9 months half price line rental by redemption not automatically. So surely they should put @ £25/month.

    Does this mean they have made a mistake, am I able to demand the contract at that price if I get charged at £25/month?

    5 Comments

    think it just means u be paying £12.50 for the first 9 months, then reverts back to the full £25 for month 10.i think you also be better off canceling your insurance and getting it elsewhere online, £7.99 seems a bit steap, might get it cheaper than that if you shop around online, just a thought:)

    Banned

    No - you cant demand anything!

    I had a contract which had line rental by redemption and I had to pay the full £30 and then send off the my 5 & 6th bills (for example) with the voucher they had given me and they sent a cheque.

    If they notice their mistake before they charge you then unfortunately you can't do anything about it.

    Original Poster

    n1ttygr1tty;7795626

    think it just means u be paying £12.50 for the first 9 months, then … think it just means u be paying £12.50 for the first 9 months, then reverts back to the full £25 for month 10.i think you also be better off canceling your insurance and getting it elsewhere online, £7.99 seems a bit steap, might get it cheaper than that if you shop around online, just a thought:)



    Yeah I know I'm cancelling those extras stright away my contents insurance covers mobiles.

    Original Poster

    dimebars;7795629

    No - you cant demand anything!



    Cool that what I thoght, cheers.
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