Found 27th Apr 2009
I went to Tesco's on Friday 24th April to do the shopping, as you do, just found out i had been sold a bottle of drink with a sell by date of feb 09.

This was opened by my 11 year old daughter, she wondered why it tasted funny, then she realised the date feb 09.

Does any one know there policy for this as I'm going back there tomorrow.

47 Comments

complete grovelling with lots of apologies and then your money back!

Banned

you need to change the title to out of date 'drink' lol

hope you still have your receipt

does it say best before or use by

do you really want to take it back to tesco - why not contact trading standards - tesco have broken the law by selling it

if you had taken that bottle of drink without paying for it - tesco would do you for shop lifting - works both ways

they are not above the law

Original Poster

looking for a bit more than that, was only 60p

foxy77;5043144

looking for a bit more than that, was only 60p



What sort of drink was it? Talking Squash or fruit choice or pop?

Original Poster

holly100;5043139

hope you still have your receiptdoes it say best before or use bydo you … hope you still have your receiptdoes it say best before or use bydo you really want to take it back to tesco - why not contact trading standards - tesco have broken the law by selling itif you had taken that bottle of drink without paying for it - tesco would do you for shop lifting - works both ways they are not above the law



yes still got the receipt bottle etc, what can trading standards do?

Banned

i think it will be 'best before' with a drink.

Shops are allowed to sell food after its 'best before' date has passed. 'best before' dates are concerned with quality rather than safety, so it doesn't mean that the food is dangerous if the 'best before' date has passed. However, if you buy food after the date, remember that it might no longer be at its best.

The above was taken from the Food standards agency. So it looks like they have done no wrong believe it or not. unless of course it was a use by date

Original Poster

Adam2050;5043153

What sort of drink was it? Talking Squash or fruit choice or pop?



a bottle of fizzy apple and blackcurrant

Original Poster

DangerGod;5043157

i think it will be 'best before' with a drink.Shops are allowed to sell … i think it will be 'best before' with a drink.Shops are allowed to sell food after its 'best before' date has passed. 'best before' dates are concerned with quality rather than safety, so it doesn't mean that the food is dangerous if the 'best before' date has passed. However, if you buy food after the date, remember that it might no longer be at its best.The above was taken from the Food standards agency. So it looks like they have done no wrong believe it or not. unless of course it was a use by date



what nearly 2 months out of date

Banned

It doesnt matter, they ARE allowed to sell it. Best before is just a time it should be consumed by to enjoy it at its best

Woman! There's no sell by date on whiskey!

Original Poster

leefal;5043172

Woman! There's no sell by date on whiskey!



lol

DangerGod;5043157

i think it will be 'best before' with a drink.Shops are allowed to sell … i think it will be 'best before' with a drink.Shops are allowed to sell food after its 'best before' date has passed. 'best before' dates are concerned with quality rather than safety, so it doesn't mean that the food is dangerous if the 'best before' date has passed. However, if you buy food after the date, remember that it might no longer be at its best.The above was taken from the Food standards agency. So it looks like they have done no wrong believe it or not. unless of course it was a use by date



That is true though I don't know any that would want that to happen.

Best before and Sell by is a lot different.

There will be nothing wrong with that pop nothing at all, as the only thing that will have gone is the packaging, which I doubt in all honesty will have detirated in that amount of time. Theres more harm in the fact its a fizzy drink then the sell by date. Lets face its carbonated water with a bit of juice (if any).Do we have drink by dates on our tap water.

I would like to think there isn't anything wrong with it. I would take it back and complain, get a refund and a replacement product. Wouldn't worry about it, niether would I whine like your trying to do a claims direct about it.

Used to work in a supermarket them sort of people peed me off.

foxy77;5043159

a bottle of fizzy apple and blackcurrant




Tbh...I doubt very much that it tasted funny, at least not until you noticed it was out of date...

Best before dates ensures you consume the goods while the quality is 100%......

I got so much coke off Tesco RnR, so much Pepsi off the 75% off coupons and so much Coke Plus off the free internet coupons, that i am drinking it two years past its sell by date......and it tastes no funnier now than it did, when it was in date..............

but take it back, they'll give you a refund and maybe a bit more, but i wouldnt try and make them believe, it tastes funny...........

Original Poster

Adam2050;5043181

That is true though I don't know any that would want that to happen.Best … That is true though I don't know any that would want that to happen.Best before and Sell by is a lot different.There will be nothing wrong with that pop nothing at all, as the only thing that will have gone is the packaging, which I doubt in all honesty will have detirated in that amount of time. Theres more harm in the fact its a fizzy drink then the sell by date. Lets face its carbonated water with a bit of juice (if any).Do we have drink by dates on our tap water.I would like to think there isn't anything wrong with it. I would take it back and complain, get a refund and a replacement product. Wouldn't worry about it, niether would I whine like your trying to do a claims direct about it.Used to work in a supermarket them sort of people peed me off.



i was only asking, to find out what you thought, give us all something to talk about

Original Poster

leadhead;5043189

Tbh...I doubt very much that it tasted funny, at least not until you … Tbh...I doubt very much that it tasted funny, at least not until you noticed it was out of date...Best before dates ensures you consume the goods while the quality is 100%......I got so much coke off Tesco RnR, so much Pepsi off the 75% off coupons and so much Coke Plus off the free internet coupons, that i am drinking it two years past its sell by date......and it tastes no funnier now than it did, when it was in date..............but take it back, they'll give you a refund and maybe a bit more, but i wouldnt try and make them believe, it tastes funny...........



it was my daughter that said it tasted funny, i hate the stuff

the fact that an out od date product was on the shelf in the first place, would sudgest it aint selling well, and it probably tastes funny anyways.

foxy77;5043154

yes still got the receipt bottle etc, what can trading standards do?



as previous posters have said - its not an offence - but if its a common practice (i know the odd one gets through - like yours) they are accountable

i just think tesco are a law unto themselves -

still think its worth a phone call to trading standards:thumbsup:

you might get a £10 voucher from tesco - or you might not

foxy77;5043191

i was only asking, to find out what you thought, give us all something to … i was only asking, to find out what you thought, give us all something to talk about



I know I was just giving my opinnion. Just in case you were a little worried.:thumbsup:

Banned

holly100;5043203

as previous posters have said - its not an offence - but if its a common … as previous posters have said - its not an offence - but if its a common practice (i know the odd one gets through - like yours) they are accountablei just think tesco are a law unto themselves - [COLOR="Red"]still think its worth a phone call to trading standards[/COLOR]:thumbsup:you might get a £10 voucher from tesco - or you might not



lol but why? its perfectly legal

They can get fined £2000 for every product that is on sale that is OOC, so i was told went i started there

Banned

RuthIess;5043216

They can get fined £2000 for every product that is on sale that is OOC, … They can get fined £2000 for every product that is on sale that is OOC, so i was told went i started there



again that doesnt make sense if Food standards agency claim its legal.... oh well who cares take it back or just move on. let us know what happens

Original Poster

DangerGod;5043229

again that doesnt make sense if Food standards agency claim its legal.... … again that doesnt make sense if Food standards agency claim its legal.... oh well who cares take it back or just move on. let us know what happens



well i will let you know what happens tomorrow

DangerGod;5043229

again that doesnt make sense if Food standards agency claim its legal.... … again that doesnt make sense if Food standards agency claim its legal.... oh well who cares take it back or just move on. let us know what happens



That's what they told me fella.

Banned

Just looking on MSE, someone had a similar experience with mushrooms. they were offered a refund and tesco replaced the item free of charge.

I thought they were allowed to sell it but only as long as it was clearly advertised that it was?

Original Poster

bellabonkers;5043293

I thought they were allowed to sell it but only as long as it was clearly … I thought they were allowed to sell it but only as long as it was clearly advertised that it was?



this was on a normal shelf, with all the drinks

bellabonkers;5043293

I thought they were allowed to sell it but only as long as it was clearly … I thought they were allowed to sell it but only as long as it was clearly advertised that it was?



That is what I thought too.

Original Poster

Banana79;5043301

That is what I thought too.



but 2 months out of date is a bit too much, and this was not on a reduced shelf

Banned

bellabonkers;5043293

I thought they were allowed to sell it but only as long as it was clearly … I thought they were allowed to sell it but only as long as it was clearly advertised that it was?



Nope doesnt mention anything about that on the FSA website. As said it is still fine to consume nothing wrong with the product. Although i dont know anyone who would actually stop and check the Best Before on each product as they shop

foxy77;5043308

but 2 months out of date is a bit too much, and this was not on a reduced … but 2 months out of date is a bit too much, and this was not on a reduced shelf



for the sake of 60p I'd probably not bother saying anything but you clearly feel aggrieved. I guess all you can do is go in and have a word with them and make your feelings clear. It may be that the product you bought is ok after it's best before date but Imagine if it was something you were going to give a very young child. It shouldn't have happened really. Let us know how you get on.

DangerGod;5043312

Nope doesnt mention anything about that on the FSA website. As said it is … Nope doesnt mention anything about that on the FSA website. As said it is still fine to consume nothing wrong with the product. Although i dont know anyone who would actually stop and check the Best Before on each product as they shop



I only do with fridge items.

bellabonkers;5043320

[SIZE="5"][COLOR="Red"]for the sake of 60p[/COLOR][/SIZE] I'd probably … [SIZE="5"][COLOR="Red"]for the sake of 60p[/COLOR][/SIZE] I'd probably not bother saying anything but you clearly feel aggrieved. I guess all you can do is go in and have a word with them and make your feelings clear. It may be that the product you bought is ok after it's best before date but Imagine if it was something you were going to give a very young child. It shouldn't have happened really. Let us know how you get on.




oh bella how can you say that - for the sake of 60p -

i know people who ave lost their jobs for less than that

as i said before - they will call police on you if you took item of that amount

Original Poster

will let you all know later how i get on,

off to bed now got to be up at 6.00

thanks for your help/advice etc

http://img120.imageshack.us/img120/609/smallestviolinwz4.jpg

Theres a difference between Sell by date and Best before.

Used to work on fresh foods, and frozen where it was very strict.

Nothing left the supermarket on the shop floor over its sell by, and usually was sold 2-3 days before that as it was always a mega lose on certain lines if we reduced it on the day. If they weren't sold usually they would go to staff, I have had stuff 5-7 days out of date from that. so never really did me any harm.

Banned

If you are trying to get compensation from Tesco you should try another angle.......secretly tip the drink on the floor in the supermarket and then slip on it (breaking an ankle) , should work!!

Like others have said Best before date and Use by date are very different things, nothing wrong with them selling BBD items but i am sure you will get your 60p back as a matter of goodwill.

holly100;5043331

oh bella how can you say that - for the sake of 60p - i know people who … oh bella how can you say that - for the sake of 60p - i know people who ave lost their jobs for less than that as i said before - they will call police on you if you took item of that amount



I highly doubt that they would, since any manager worth his salt can realise that a 60p can of juice is worth 60p, while catching and detaining a shoplifter for perhaps an hour, assuming the police decide to come at all, is worth at least £20 in staff hour wages. Nah, the shoplifter would be barred, and that's it. And there's kind-of a difference between stealing something of laughably low value, which is illegal (but practically not anything), and selling something a couple of months past the sell-by by accident, which is legal. Or what do you propose, that she phones Trading Standards and complains that Tesco made a trivial mistake that didn't break any laws and blah blah blah?

Did Tesco fire you, or something?

To be honest, just take it back with your receipt and ask for a refund or replacement.

These things happen - Staff don't check every single item on the shelves for sell by dates. It happens now and then, we've had a few in our Spar, and it's simply because it's not feasible to check the dates on every product all the time. I personally try to rotate stock when packing out, but I'm not always working - Many staff don't bother to rotate, or don't have the time (mainly the latter, but occassionally the previous).

As long as the fresh stuff is in date, you'll be fine. A tin of beans or a bottle of juice can be overlooked, considering how many of them there is on the shelves @)
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