PackLink - Anyone had to claim before, how did it go

0
Posted 25th Mar
I asked before how MyHermes were but now I've realized that it's Packlink who deal with the claim if I pay through eBay...

Just wondered if anyone here has had to claim from them before due to loss or damage and how did that go? I am in the processing of making my first claim.

I am also eager to know since for lower value items it's really my only option right now since they offer collection.

Thanks in advance.
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