Parcel is delivered but I've no idea where???

38 replies
Found 14th Jul 2009
I ordered a mattress with Kiddicare yesterday and according to the Interlink tracker its been delivered and signed for by LAST Do you reckon this is the name of a neighbour? I don't know any of there second names so looks liks me and the kids are off to knock and ask everyone.
Surely it wouldn't have been too much to ask for them to stick a card through the door telling me where it is!!

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38 Comments

Ring the delivery company and ask them where it was delivered, as it's obviously gone to the wrong address.
The onus is on them to locate it, not you.

agree with the above thats the only thing you can do although i would get kiddicare to do all the chasing up for you.

I agree too, I have had delivery drivers sign things and then deliver a few days later. Get onto the courier company asap

Original Poster

I'll ring them in a bit got to get the kids to church group and we're late as usual!

I had this not so long back, item had been delivered to a neighbour, but the name quoted online was nothing like theirs!!.

Banned

"Do you reckon this is the name of a neighbour?"

If you don't know your neighbours names what bleeding chance do we have!!!

Banned

dimebars;5745667

"Do you reckon this is the name of a neighbour?"If you don't know your … "Do you reckon this is the name of a neighbour?"If you don't know your neighbours names what bleeding chance do we have!!!


so do you know the names of your neigbours 2/3 doors away?

I have no idea what any of my neighbours surnames are.
I barely know their first names.

did you find it hon? x x

Banned

csiman;5745726

so do you know the names of your neigbours 2/3 doors away?



yes :thumbsup:

its called being neighbourly

unless you want to be thought of locally as the potential serial killer who never leaves the house and is always getting strange packages delivered.....................

Banned

dimebars;5745812

yes :thumbsup:its called being neighbourlyunless you want to be thought … yes :thumbsup:its called being neighbourlyunless you want to be thought of locally as the potential serial killer who never leaves the house and is always getting strange packages delivered.....................


guess you must live in a terrace then. A bit more difficult in a deatched street where each neighbour is at 50 yard intervals.

Original Poster

I've been round the neighbours and it's not there so off to phone Kiddicare . I know most of my neighbours by sight really and first name but we've no idea off surnames

I know the names of our neighbours.. have seen them on the witness statements

No really I know most of the neighbours names, have their phone numbers and family numbers for emergencies etc.... and this is London.

Banned

csiman;5745836

guess you must live in a terrace then. A bit more difficult in a deatched … guess you must live in a terrace then. A bit more difficult in a deatched street where each neighbour is at 50 yard intervals.



wow 50 yards - thats soooooooooooooooo far away

Original Poster

oh and we're a good distance between houses, out in the sticks here.
Keep getting engaged with Kiddicare, something tells me this could take a while!

I'm wondering if LAST isnt a name.... if it is code.... Left At.. somewhere.. St? Street??

st... if not street.. side terrace... summin?? have you checked all your land?

ClarityofMind;5745926

I'm wondering if LAST isnt a name.... if it is code.... Left At.. … I'm wondering if LAST isnt a name.... if it is code.... Left At.. somewhere.. St? Street??st... if not street.. side terrace... summin?? have you checked all your land?



Blimey, it's getting like the davinci code in here!! :-D
Quick, someone call Tom.

Babbabooey;5745942

Blimey, it's getting like the davinci code in here!! :-DQuick, someone … Blimey, it's getting like the davinci code in here!! :-DQuick, someone call Tom.



ooops, sorry x x :oops:

Original Poster

I've made it to queueing on the phone and they're playing - I'll keep holding on. Someone has a sense of humour, not

Original Poster

ClarityofMind;5745926

I'm wondering if LAST isnt a name.... if it is code.... Left At.. … I'm wondering if LAST isnt a name.... if it is code.... Left At.. somewhere.. St? Street??st... if not street.. side terrace... summin?? have you checked all your land?



Not that daft actually, seems Kiddicare reckon that means its been left outside. But I cant find it!
They are going to speak to van driver and check but if it's gone from outside where do I stand?

lostscot;5746147

Not that daft actually, seems Kiddicare reckon that means its been left … Not that daft actually, seems Kiddicare reckon that means its been left outside. But I cant find it!They are going to speak to van driver and check but if it's gone from outside where do I stand?



If at time of ordering you didn't put in any special notes section that you were ok for it to be left outside like round a back gate etc etc then it's not your responsibility.Also,if you did not leave a note on saying ' leave outside here ' then it's not your problem.

Kiddicare will send out another and claim with the courier,you won't be out of pocket if it's not your fault it's been left outside if this is the case.

lostscot;5746147

Not that daft actually, seems Kiddicare reckon that means its been left … Not that daft actually, seems Kiddicare reckon that means its been left outside. But I cant find it!They are going to speak to van driver and check but if it's gone from outside where do I stand?



If they left it out unsecured then it is up to the company to replace at their cost.

lostscot;5746147

Not that daft actually, seems Kiddicare reckon that means its been left … Not that daft actually, seems Kiddicare reckon that means its been left outside. But I cant find it!They are going to speak to van driver and check but if it's gone from outside where do I stand?



I didnt think I was being daft... or i wouldnt have dared say it lol

have a good look round hon... I wonder if they've tucked it behind some bushes or something....

either that or some opportunistic thief has come along and took it away?

Original Poster

Def not outside we've looked everywhere even in the wee one playhouse.
I needed it in a hurry, will they refund order do you think so I can go to late night mothercare and buy one. Prob should have done that to start with

lostscot;5746194

Def not outside we've looked everywhere even in the wee one playhouse.I … Def not outside we've looked everywhere even in the wee one playhouse.I needed it in a hurry, will they refund order do you think so I can go to late night mothercare and buy one. Prob should have done that to start with



honestly hon, I dont know... I would think you'll have to call em back and tell them it definitely isnt there and ask what they are gonna do about it.....

Original Poster

aaargh now they are insisting that the man next door has it. He's a old man and swears he dosen't have it.
Back on hold at Kiddicare again

lostscot;5746390

aaargh now they are insisting that the man next door has it. He's a old … aaargh now they are insisting that the man next door has it. He's a old man and swears he dosen't have it.Back on hold at Kiddicare again



if they gave it to the next door neighbour, they'll have his siggy x x

Original Poster

Still on hold, getting bored now!

My best left somewhere delivery was in my green wheelie bin which was almost full at the time as the following day was bin day the following day, They did put a card through the door stating where it was so was straight on to the company they then said I could have any other orders i placed with them delivered by royal mail and got a free gift as an apology and the delivery driver was sacked.

Banned

macdoona;5746595

My best left somewhere delivery was in my green wheelie bin which was … My best left somewhere delivery was in my green wheelie bin which was almost full at the time as the following day was bin day the following day, They did put a card through the door stating where it was so was straight on to the company they then said I could have any other orders i placed with them delivered by royal mail and got a free gift as an apology and the delivery diver was sacked.



So are you happy that you got someone sacked?

dimebars;5746604

So are you happy that you got someone sacked?



If the delivery driver hadn't been so silly then they would still have a job, so nothing to feel bad about, I never asked for him to be sacked i just reported what he had done. Unlikely his company would have sacked him for the one offence so guess there was more.

macdoona;5746595

My best left somewhere delivery was in my green wheelie bin which was … My best left somewhere delivery was in my green wheelie bin which was almost full at the time as the following day was bin day the following day, They did put a card through the door stating where it was so was straight on to the company they then said I could have any other orders i placed with them delivered by royal mail and got a free gift as an apology and the delivery diver was sacked.



I doubt the company would disclose confidential HR information like this,infact I know they wouldn't.

and why are your products delivered by a diver do you live underwater?

macdoona;5746614

If the delivery driver hadn't been so silly then they would still have a … If the delivery driver hadn't been so silly then they would still have a job, so nothing to feel bad about



Ha ha that's such a stupid thing for somebody to do! Put it in a wheelie bin thats full???? Ummm.....:thinking:

Original Poster

Getting really fed up now Kiddicare have now told me to phone Interlink and they said they will ask driver to get it tomorrow and bring it to me. So we'll see in morning, then if not I get to call Kiddicare and go back on hold again!

lostscot;5746763

Getting really fed up now Kiddicare have now told me to phone Interlink … Getting really fed up now Kiddicare have now told me to phone Interlink and they said they will ask driver to get it tomorrow and bring it to me. So we'll see in morning, then if not I get to call Kiddicare and go back on hold again!



get the feeling they're just putting you off because it's the end of the day?

If you don't get it tomorrow then insist they refund you as you need to buy elsewhere,it don't make sense,I suspect it's been left and stolen.


I've ordered loads of times with Kiddicare,not so much recently but like I used to order a lot there 5-6 yrs ago,any problems I've had they always dealt with.

lostscot;5746763

Getting really fed up now Kiddicare have now told me to phone Interlink … Getting really fed up now Kiddicare have now told me to phone Interlink and they said they will ask driver to get it tomorrow and bring it to me. So we'll see in morning, then if not I get to call Kiddicare and go back on hold again!



I'd be telling there is there sodding parcel - they should chase it up not you!!

Original Poster

I'll call them in morning I think and get them to chase it, just a bit worried cause it's on my credit card and I'll have a bill and no mattress at this rate.
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