Parcel sent with wrong label, help please!

5 replies
Found 7th Dec 2010
City link were supposed to pick up a parcel yesterday but didn't arrive, they came today and picked it up....but seems they cancelled yesterdays consignment and issued a new one with a new label, which i didn't find out till after it was picked up!

So now my parcel is somewhere god knows without the correct label, i tried phoning my nearest depot when i found out but their cs is still off work due to the weather. Is there anything i can do? will my parcel actually be sent using just the address on it?
Its quite a sentimental gift and very important to me thats been sent and really hope it wont get lost, any information would be great.
Thanks in advance!

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5 Comments

Surely its the same tracking number?

Original Poster

it's a different tracking number and consignment number

have you tried putting in the trackimg number on there web site the orignal one, as it would of been scanned on pick up surely so should be able to still track.

Original Poster

aah, i just checked the old tracking number and looks like they are fine!!....thank god!

Original Poster

Thanks guys, have a good festive season!
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