Parcel stuck at Heathrow

4
Found 31st Aug 2017
I have a parcel coming from Singapore to the UK with a tracking number in this format (RF000000000SG) and the tracking shows it has arrived in Heathrow on 23rd of August but it has been a week now and I haven't received it?

2017-08-23 06:32 Heathrow Worldwide DC, Arrived in the UK
2017-08-23 06:32 Arrival at Processing Center (Country code: GB)
2017-08-22 10:06 Arrival at Destination Post (Country: GB)
2017-08-20 13:02 Despatched to overseas (Country code: GB)
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It will be waiting for Customs duty and VAT to be applied . Your courier (this end) will send you a bill for the required amount and after you have paid it they will commence the delivery process .

That's what normally happens , but you usually get the bill within hours or a couple of days max .(could have been delayed by the Bank Holiday ).
Original Poster
rogparki10 m ago

It will be waiting for Customs duty and VAT to be applied . Your courier …It will be waiting for Customs duty and VAT to be applied . Your courier (this end) will send you a bill for the required amount and after you have paid it they will commence the delivery process . That's what normally happens , but you usually get the bill within hours or a couple of days max .(could have been delayed by the Bank Holiday ).


The parcel was declared as $15 so there shouldn't be any customs duty and the tracking shows up on Royal Mail's website which normally be delivered 2-3 days after it arrives in the UK.
Don't give the op time of day

hello
please
thankyou
Going by your previous (and only other) discussion this a phone from gearbest?
No manners used in that question either just saying
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